Asda inks deal to use Ocado Group technology in move to overhaul its online groceries business
Ocado Group and Asda have announced a partnership to develop the former’s online business across the UK with the Ocado Smart Platform. The focus of the tie up will be to quickly replace and upgrade Asda’s existing e-commerce infrastructure, with Ocado’s solutions to be rolled out across both stores and dark stores from 2027.
The pair plan to deploy Ocado’s end-to-end solutions across Asda e-commerce operations. These include Ocado’s front-end (webshop), In-Store Fulfilment, and software to support last mile planning and route efficiency. Go live is set for early 2027. Using Ocado’s Smart Platform, Asda say it will be able to offer a full range of online services, including scheduled and short lead-time orders, as well as Click & Collect. It will also use the platform to fulfil and deliver orders placed through aggregator platforms such as Uber Eats, Deliveroo, and Just Eat.
Tim Steiner, CEO at Ocado Group, says: “We’re delighted that Asda has chosen Ocado to support the next phase of their online growth. The UK remains one of the world’s most competitive and fast-evolving online grocery markets, where technology, scale and continuous innovation are increasingly important for retailers looking to maintain leadership positions. “Through this partnership, Asda will be able to deploy a technology platform already processing more than 70 million orders annually worldwide, supporting market leading customer propositions across 11 countries. Asda will also benefit from Ocado’s significantly evolved platform, giving them the flexibility to adapt as the market continues to develop.”
Allan Leighton, Executive Chairman, Asda, says: “We are the cheapest full range supermarket, as consistently shown by independent price comparisons from Which? and The Grocer, and have a large, well established online offer. We know that continued success in this highly competitive market is dependent on providing a positive experience for customers every time they shop. Partnering with Ocado will strengthen our online offer and provide a consistent and high quality experience for millions of shoppers, from order through to delivery, while supporting our formula for growth.”
Asda will be hoping that the move helps it tackle recent sales weakness under its private equity owners, TDR Capital and Mohsin Issa, and fight back against its rivals, including a buoyant Lidl GB. Its UK grocery market share has dropped from 14.3% before their 2021 takeover to 11.5%, according to Kantar data, leaving it just above Aldi on 10.8%.
It’s also a much needed boost for Ocado Group, which has been ending mutual exclusivity contracts in most of the markets where its automation grocery tech is live, including in the US with Kroger.
2026 RTIH Innovation Awards
Grocery delivery will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
