Barbour deploys Metapack online delivery and returns tech

British luxury and lifestyle brand, Barbour, has selected Metapack to head up its online shipping and returns operations.

It will use Metapack’s Delivery Manager, Delivery Options and its Returns Portal as the company looks to gain access to more carriers, automate the shipping and returns process, and further extend delivery options to consumers.

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“Having the correct technology in place is key for us as we as we continue to evolve our brand, e-commerce offering and fulfil on our delivery promise to our customers,” says Gareth Dixon, Group Financial Controller at Barbour.

He adds: “By leveraging Metapack’s technology not only do we have a single gateway to different carriers and flexible services, we’re also able to automate key shipping process and reduce the reliance on our IT resources.”

“Most importantly, we’re able to strengthen the buying experience for our consumers at every stage in their online journey – from checkout to delivery and even returns.”