Walmart expands Wrike work management partnership

Walmart has expanded its use of the Wrike work management platform outside of Walmart Canada.

It now encompasses more than 1,000 new users across international teams, including Global Tax, Product, Walmart Health, and Walmart Realty.

In 2019, Walmart Canada deployed Wrike within its Continuous Improvement team to boost productivity and develop business recommendations for the Transportation department.

It then implemented the platform into PMO, Strategy, Transportation, Supply Chain Planning, Logistics Operations, Supply Chain Reinvention/End to End, Marketing, and E-commerce Studio.

“One of the biggest challenges we face at Walmart is the size of the organisation and the number of teams that are intertwined,” says Carolyn Lum, Director, Transportation Continuous Improvement, Walmart Canada.

“We used to spend a lot of time navigating through the bureaucracy of the different departments to get everyone aligned and on the same page. With Wrike, we can now collaborate with teams, including those we never would have interacted with before, and implement the same ways of working, which has been remarkable.” 

Most recently, Walmart has expanded the use of Wrike internationally from 500 to nearly 1,500 users.

It says that this has allowed the company to customise work management to the individual teams, bring siloed departments together, streamline communication, organise cross-functional projects, and leverage analytics to tie projects to goals.  

“Wrike helps us move faster,” says Francis Lalonde, Vice President, Transportation, Walmart Canada.

“We’re driving initiatives, momentum, and, ultimately, our culture. Teams are excited to come to project review calls and share successes, which has created a winning culture.”

“Wrike has been instrumental in helping us evolve to this stage. I never could have envisioned the growth of Wrike in Walmart Canada, let alone how fast it would take off across Walmart International.” 

“We’ve built the Wrike platform on the promise to enable teams and organisations of any size to work as one, break barriers, and scale beyond what they know to be possible,” says Andrew Filev, Senior Vice President and Wrike General Manager, Citrix.

“Walmart is an exceptional example of an organisation that understands the importance of cross-functional collaboration and is always looking for ways to improve it.”

“By welcoming teams worldwide to Wrike, Walmart is enabling departments to better standardise and optimise processes and streamline communication so they can do their best work together.”