Veloq gives first look into fulfilment centre as robotic arm starts picking customer orders in real-time

Veloq has take to social media to give a first look at its fulfilment centre where the newest robotic arm is officially live and picking customer orders in real-time.

In June, we reported that Rohlik Group, a European online grocer and tech specialist founded in 2014 in the Czech Republic, was launching Veloq, an AI driven grocery fulfillment platform that has powered its growth across five markets.

Rohlik currently delivers over 1.3 million monthly orders and generates €1.1 billion in annual revenue.

Developed within its grocery operations, Veloq is now launching as an independent company, bringing the technology to grocers worldwide. Built on a proprietary software stack and robotics, it unifies the entire grocery fulfillment process into a single modular platform, according to those involved.

This includes automated picking, intelligent routing, inventory forecasting and personalised customer engagement. An AI engine powers every layer of operations, including dynamic queue and labour management within fulfillment centres, supply chain forecasting and real-time last mile logistics optimisation.

In a LinkedIn post, it stated that, in under six seconds, the aforementioned fulfilment centre robotic arm “identifies the product, grips it with millimetre precision and drops it directly into the order tote. Speed and accuracy like this don’t just support same-day delivery - they’re powering later-today.”

It added: “Why this matters: Faster fulfilment = happier shoppers. Every second saved in the pick path brings the doorstep closer to the click; Reliable, 24/7 performance. With advanced vision and force-feedback, the arm handles thousands of SKUs - including delicate and irregular items - with ease; Smarter economics. Higher units per hour and always-on operation mean stronger margins for partners and lower costs per basket Our next-gen automation - purpose built for full basket grocery - is here and more innovations are on the way.”

2025 RTIH INNOVATION AWARDS

Automation will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.