Scandic Hotels rolls out cloud-based Oracle solution to boost guest experiences and efficiency

Scandic Hotels Group is implementing the cloud-based IT solution Oracle Hospitality OPERA Cloud platform.

Preparations began in autumn 2022 and the solution will now connect all hotels and central functions, with the aim of enabling better guest experiences and increasing operational efficiency.

Work kicked off in January 2023, and the goal is for all hotels and most central functions to be connected to the new platform by the first half of 2024.

“Our partnership with Oracle is in line with our strategy to constantly improve the guest experience and create an even more cost-effective operating model,” says Jens Mathiesen, President and CEO at Scandic Hotels Group.

“Investing in our digital development is an investment in the future where we see excellent opportunities to exploit more economies of scale and increase our growth and profitability.”

Through improved work tools and reduced administration, Scandic’s team members will be able to devote more time to creating value for guests, for example, through a faster and smoother booking, check-in and checkout process.

“As the first partner to go live on the new OPERA Cloud Central, Scandic will benefit from having all its core operational functions in the same platform,” says Alex Alt, Executive Vice President & General Manager at Oracle Hospitality.

“Standardising its operations on OPERA Cloud will enable Scandic to connect all the relevant data together with analytics to deliver real-time insights to departments across all locations.”

“Not only will this create better efficiency across all of its core functions, but also create better guest experiences and revenue generating opportunities.”