Multi-carrier Quadient parcel lockers to be seen at Co-op stores including Liverpool from this month onwards

Co-op has partnered with Quadient. It says that the collaboration to supply Parcel Pending by Quadient lockers aligns the retailer’s footprint in the heart of local communities with the growth in consumer demand for safe, secure and convenient parcel lockers.

Parcel Pending by Quadient is used for deliveries and returns from carriers, including Royal Mail, DPD, Evri, and UPS, as well as for new services like convenient key drop-offs with Keynest.

More than 30 of these lockers will initially be installed at Co-op stores, with the potential for the partnership to grow. The first lockers will be seen this month at Co-op stores in Bedford; Bradford; Guildford; Keighley; Liverpool; Stockport; Swinton and Telford.

George Hayworth, Head of Q-Comm Development, Co-op, says: “We are delighted to partner with  Quadient. Safe, secure and convenient parcel lockers are one of the ways in which we make things easier and deliver enhanced convenience for our member-owners and customers.”

“With our stores conveniently located in high streets and transport hubs, university campuses and residential developments, parcel lockers can help local residents and time-pressed consumers pick up or return parcels at a time that is convenient to them, quickly, easily and conveniently.”

Katia Bourgeais-Crémel, Director of Locker Automation Europe at Quadient, says: "We are proud to collaborate with the Co-op to introduce our open in their stores.  This partnership enables us to offer Co-op customers a secure and efficient solution for managing parcel deliveries and returns.”

“Our open locker network is accessed by multiple carriers, including Royal Mail, DPD, Evri, and UPS, providing even greater convenience than others in the market. Shoppers can easily collect or return parcels at their convenience, whether during a grocery run or as part of their daily routine, making the process both simple and seamless."

2024 RTIH INNOVATION AWARDS

Parcel lockers are a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.