x-hoppers preps soft launch of AI powered retail theft solution in France at Tech for Retail 2024 event
x-hoppers, an AI powered retail communication platform, has announced its debut into the French market with a soft launch at Tech for Retail 2024, taking place on 26th-27th November.
Building on a roll-out across the US and UK, x-hoppers is now looking to help French retailers address pressing industry challenges, from theft reduction to workforce retention, while enhancing the in-store experience.
Through its proprietary AI Video Alert (AIVA) system, x-hoppers provides an all-in-one solution, integrating with existing CCTV setups to detect and instantly alert staff to suspicious behaviour. In UK trials, AIVA reduced shrinkage by up to 60%, saving stores like Tenby Stores approximately £26,000 annually.
The platform also includes an AI driven assistant offering hands free access to training and product knowledge, reducing onboarding time by up to 50%. Smart call points and communication tools, meanwhile, enable associates to improve the customer experience.
“Our mission is to support the people who bring retail to life, both the teams on the floor and the customers they serve,” says Ian Rowan, CEO, x-hoppers.
“Introducing this solution in France at Tech for Retail 2024 offers a unique opportunity to demonstrate how x-hoppers can help stores cut losses, streamline operations and elevate the in-store experience. France is a recognised leader in retail innovation, and we’re excited to connect with forward-thinking leaders ready to embrace the future of retail.”
2024 RTIH INNOVATION AWARDS
x-hoppers is among the finalists at the sixth edition of the RTIH Innovation Awards, which are now closed for entries.
The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.
Key 2024 dates
Friday, 25th October: Award entry deadline
Tuesday, 29th October: 2024 shortlist revealed
30th October-6th November: Judging days
Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.
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