InPost Group delivers over one billion parcels in 2024 as it strengthens position in Poland and UK markets

European e-commerce logistics specialist InPost Group reports record high volumes in Q4 2024 and for the full year 2024. This performance was driven in Poland mainly by fashion segment and SME merchants as well as marketplaces, in Mondial Relay by growth in the B2C segment, and in the UK by rapid network expansion, coupled with improvement in logistics. 

InPost Group handled a total of 322.1 million parcels in Q4 2024, marking a 20% YoY increase. On the record peak day, it served almost 14 million parcels in Europe.

During 2024, parcel volume exceeded the one billion mark for the first time ever, reaching 1,091.6 million parcels, which represents a 22% increase compared to FY 2023.

The group’s out-of-home network continued to expand to over 82,000 locations, with APMs accounting for 57% of these points. In 2024, it deployed a record number of APMs, adding over 11,500 machines, and ending the year with 46,977 APM locations (+33% YoY).

It maintained its number one position in terms of the locker network in Poland, France and the UK. In Spain, Portugal, and Italy, it doubled the number of APMs, significantly increasing its visibility and market presence.

In Poland, InPost’s APM network expanded by 15% YoY to over 25,000 machines. The density of InPost APMs within a seven-minute walking distance reached 64% overall and almost 90% in cities.

At Mondial Relay, it expanded our out-of-home network by 18%, reaching over 31,000 locations. It grew its network of lockers by adding nearly 4,000 APMs; concluding the year with a total of over 9,200 machines.

In the UK, InPost ended 2024 with over 13,000 OOH points. In 2024, it expanded its network of lockers by almost 3,000 machines to over 9,200. In the UK, the company is focused on building density of network and improving user experience by adding new services and features for merchants and customers.

Rafał Brzoska, CEO, comments: “2024 has been another milestone for us, exceeding our expectations from the beginning of the year across all our markets. We set new records in both volumes delivered and network expansion. For the first time ever, our total volume surpassed one billion parcels and APM deployment exceeded 11,000 machines."

"We concluded the year with another successfully managed peak season, handling a record almost 14 million parcels on our busiest pre-Christmas day. In Poland, our benchmark market, InPost was again the only logistics provider that guaranteed delivery of parcels until the very last moment on the Christmas Eve."

"Last year, we strengthened our market leadership in Poland with exceptional performance. We have further expanded our network to over 25,000 APMs, and our volume growth significantly surpassed the market. InPost’s newly launched services, including Pay and loyalty programme, have already begun contributing to incremental parcel volumes." 

"In the UK, we completed the acquisition of Menzies, giving us full ownership of the entire UK logistics process. Last year, we doubled our volume YoY and recently we launched B2C offering in that market, with over 20 merchants already using the InPost 'collect' service."

"Mondial Relay markets are growing in line with our strategy in B2C and APM volume. In all markets we continue to focus on UX improvements and network expansion. Based on strong Q4 trading results, we feel comfortable with our full year outlook communicated in November and we are excited about the opportunities that lie ahead.”

2024 RTIH INNOVATION AWARDS

Online delivery was a key focus area at the sixth edition of the RTIH Innovation Awards.

The awards celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering.