Same day delivery firm CitySprint and Wickes shake hands on new contract extension
CitySprint has announced an extension to its partnership with British home improvement retailer Wickes.
This will see the pair continue their collaboration until 31st December 2027, building on a relationship that first began in 2016.
CitySprint will continue to provide home delivery services from Wickes’ network of over 230 stores across the UK. The extended contract reflects a key enhancement: reducing the prealerted delivery time window from five hours to four.
Faye Calland, Sales and Marketing Director at CitySprint, says: “We’re proud to be extending our long-standing partnership with Wickes. Since 2016, our teams have worked closely together to deliver millions of orders nationwide, always focusing on customer convenience and reliability.”
“Shortening the delivery window is the next step in enhancing the experience for Wickes’ customers, helping them receive the products they need, when they need them.”
Keith Ash: Distribution and Fulfilment Director at Wickes, says: “CitySprint has been an integral partner for Wickes, ensuring our customers receive a fast and reliable delivery service. This extension is a vital part of our strategy to stay competitive in the home improvement market, and we’re proud to continue building on our shared commitment to innovation and customer satisfaction."
2025 RTIH INNOVATION AWARDS
On demand delivery was a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
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