Nash tie up enhances Grubhub delivery reach with aim of improving service for merchants and diners

Grubhub has announced a new partnership with Nash, a specialist in digital infrastructure for delivery orchestration and automation.

Nash centralises delivery operations into a single platform, offering end-to-end management with AI powered support agents, live tracking, and branded updates.

“Partnering with Nash allows us to strengthen our delivery offerings while continuing to provide merchants and diners with the reliable service they expect,” says Stephanie Grammel, Director of Integrations & Solutions at Grubhub. “We’re always looking for ways to improve efficiency and reach, and this partnership is a big step forward.”

The partnership launched in February and expanded across the US in March.

“Grubhub is at the very forefront of the delivery customer experience across the country,” says Mahmoud Ghulman, Co-Founder and CEO at Nash. “We’re excited about our partnership and the possibilities it unlocks for restaurants and retailers everywhere.”

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Wednesday, 3rd September.

This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.

Please email our Editor, Scott Thompson, if you have any questions or need further information: scott.thompson@retailtechinnovationhub.com

Key 2025 dates

Friday, 18th July: Award entry deadline 

Tuesday, 22nd July: 2025 finalists revealed

Wednesday, 23rd July - Friday, 8th August: Judging days

Wednesday, 3rd September: Winners announced at the 2025 RTIH AI in Retail Awards Ceremony, to be held at The Barbican in Central London.