Quadient announces expansion of UK presence as it inks parcel lockers deal with Shell Service Stations

Quadient has announced a new partnership with Shell Service Stations, which has over 540 petrol forecourt locations throughout the UK.

Parcel Pending by Quadient lockers are being deployed across the UK, with the first 200 installations now rolling out, marking another step in Quadient’s mission to scale up to 5,000 open access units nationwide by 2027. 

Accessible to all carriers and service providers, these offer a platform for 24/7 delivery, returns, and exchanges. They also operate as service points, accommodating temporary storage and services such as prescription pickup, Click and Collect retail orders, spare part distribution, and key collection.

“Partnering with Shell Service Stations brings Parcel Pending by Quadient smart lockers even closer to everyday life for communities across the UK,” says Katia Bourgeais Crémel, EVP Parcel Locker Solutions Europe, Quadient.

“Shell’s highly accessible locations are open long hours and seamlessly embedded into people’s daily routines, making them prime locations for expanding our open locker network. Together, we’re simplifying last mile logistics by offering people a convenient, secure way to send, return, or collect parcels on their terms. This collaboration not only strengthens our UK footprint but also supports Shell’s ambition to deliver more sustainable, customer-centric services.”

“We’re pleased to be working with Quadient to bring their smart locker services to our service stations” says Sarah Reid, Business Development Manager for Convenience Retail Services at Shell UK. 

“This collaboration enhances the convenience we offer our customers by integrating a trusted, open-access parcel service that elevates the retail experience we offer. It’s another step in expanding our services to meet evolving customer needs while supporting more sustainable, flexible delivery options for communities nationwide.”

2025 RTIH INNOVATION AWARDS

Parcel lockers will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.