First for Just Eat UK as it launches laundry offering partnership in London with Laundryheap
Just Eat UK has signed Laundryheap as its exclusive laundry and dry cleaning partner, marking the app’s first service offer. According to those involved, this is the first time a laundry offering has been integrated into a mainstream convenience app. Customers will be able to book ‘Wash & Fold’ and dry cleaning directly through the Just Eat app with clothes back in 24 hours.
This launches in London and will expand to Birmingham, Manchester and Edinburgh within six months.
Caroline Bates, Grocery and New Verticals Director at Just Eat UK, says: "Summer often means busy diaries and busier wardrobes. Whether you've cycled into work on one of the hottest days of the year, have a week's worth of shirts waiting to be washed, or need your wedding outfit professionally cleaned before the next celebration, we're making it even easier to get everyday jobs done.”
"Our partnership with Laundryheap is another step in our ambition to become the UK's go to convenience platform. Customers already turn to Just Eat for dinner, groceries and everyday essentials, and now they can book laundry collections through the same app, giving them one less thing to think about."
Deyan Dimitrov, Founder and CEO at Laundryheap, says: “Our goal at Laundryheap is simple: to make busy lives easier. We want to give people more time to do the things they love by taking one of life’s most tedious chores off their hands. That’s why we’re absolutely thrilled to partner with Just Eat on its mission to redefine everyday convenience. Now Brits will be able to order dinner and get their dry cleaning done all in the very same app, delivered straight to their door. Laundry has quite literally never been easier.”
2026 RTIH Innovation Awards
On demand delivery will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
