Urban Outfitters teams with InPost to launch parcel locker delivery for shoppers at UK checkout

InPost has announced a new partnership with Urban Outfitters to offer its parcel lockers and shops as a delivery option at UK checkout. The tie up gives Urban Outfitters customers access to InPost's nationwide network of over 15,000 lockers, available 24/7.

Jon Nicholson, Chief Commercial Officer at InPost UK, comments: "Partnering with Urban Outfitters gives their customers real control over how and when they collect their orders. We know that 4 in 10 parcel recipients miss at least one delivery a month, and among those, around one in three fail on the first attempt.”

“An InPost locker or shop removes that uncertainty entirely, letting shoppers collect at a time and place that suits them. Urban Outfitters understands what its customers want and this partnership gives their shoppers a faster, more flexible way to receive orders without changing how they shop. We're looking forward to bringing that same convenience to more of their customers across the UK."

Urban Outfitters teams with InPost to launch parcel locker delivery for shoppers at UK checkout

2026 RTIH Innovation Awards

OOH delivery will be a key focus area at the 2026 RTIH Innovation Awards.

The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.

Scott Thompson

Editor and Founder of Retail Technology Innovation Hub

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