Quadient expands UK parcel locker network through partnership with SPAR UK retailer James Hall Co.
Quadient has announced a partnership with James Hall & Co., SPAR UK’s primary retailer, wholesaler, and distributor for the North of England.
Parcel Pending by Quadient lockers are being rolled out across James Hall & Co.’s G&E Murgatroyd company owned retail estate, with 37 locations already live and further deployments planned across its network of stores. These offer 24/7 access for deliveries, returns, exchanges, and item storage. They support a range of services, including prescription collection, Click and Collect, key exchange, and spare parts retrieval.
“Through the company’s SPAR stores, partnering with James Hall & Co. Ltd allows us to further embed our open locker network into the fabric of local communities across the North of England,” says Katia Bourgeais-Crémel, EVP Parcel Locker Solutions Europe at Quadient. “Convenience retail plays a critical role in everyday life, and by introducing smart, secure lockers into these locations, we are removing friction from parcel collection and returns. This partnership reflects our focus on delivering predictable, scalable last-mile solutions that benefit the entire ecosystem from carriers and retailers to consumers and store staff.”
Fiona Drummond, Company Stores Director at James Hall & Co., says: “We are committed to enhancing the role our SPAR stores play within local communities, offering services that go beyond traditional retail. Partnering with Quadient enables us to introduce a secure and convenient parcel solution that meets the evolving needs of our customers, while driving additional footfall and value for our stores. We look forward to continuing the roll-out across our estate.”
Quadient’s locker network now spans the US, Japan, and Europe, with over 28,200 units installed globally and plans to reach 40,000 by 2030.
2026 RTIH Innovation Awards
Parcel lockers will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
