Halfords taps Blink technology as it takes wraps off new internal communications platform
Halfords has unveiled Pulse, the retailer’s new internal communications platform, powered by Blink. Designed to connect colleagues across the entire Halfords Group, Pulse brings together communications, recognition, resources, and key tools into one mobile first experience.
A spokesperson for Halfords said: “Whether colleagues are serving customers in our stores and garages, supporting operations in our distribution centres, or working behind the scenes from our support centres, the Blink platform provides a simpler way for our One Halfords Family to stay informed, connected, and engaged.”
“A huge thank you to the Blink team for their partnership throughout the project. Their expertise, innovative solutions, and collaborative approach have helped turn a shared vision into reality, and their support has been invaluable from planning through to launch. We're also incredibly grateful to the many Halfords colleagues who have contributed to bringing Pulse to life - this has been a true cross-functional, team effort driven by a shared ambition to create a better colleague experience for everyone.”
They added: “Today is just the beginning, and we're excited to see colleagues across the group start connecting, sharing, recognising, and celebrating together on Pulse. Helping our One Halfords Family stay connected and keep the nation moving, together.”
2026 RTIH Innovation Awards
Mobile retail will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
