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How a tire shop system boosts customer retention and attracts more business

Staff Writer 23/07/2025 Staff Writer 23/07/2025

How a tire shop system boosts customer retention and attracts more business

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Four ways luxury fashion retailers are simplifying the customer experience with technology

Staff Writer 06/05/2025 Staff Writer 06/05/2025

Four ways luxury fashion retailers are simplifying the customer experience with technology

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Six clever ways customers are subconsciously convinced to click

Staff Writer 02/05/2025 Staff Writer 02/05/2025

Six clever ways customers are subconsciously convinced to click

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New Ventrica survey suggests luxury retail has highest revenue tied to customer experience

Rachel Lawler 01/05/2025 Rachel Lawler 01/05/2025

New Ventrica survey suggests luxury retail has highest revenue tied to customer experience

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Customer experience 2.0: how iPads help you sell smarter and faster

Staff Writer 21/04/2025 Staff Writer 21/04/2025

Customer experience 2.0: how iPads help you sell smarter and faster

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SPAR Circana tie up delivers data insights on customer loyalty

Staff Writer 25/11/2024 Staff Writer 25/11/2024

SPAR Circana tie up delivers data insights on customer loyalty

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Paint specialist Farrow & Ball boosts customer experience with deployment of Proximity digital tools

Staff Writer 23/10/2024 Staff Writer 23/10/2024

Paint specialist Farrow & Ball boosts customer experience with deployment of Proximity digital tools

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Staff Writer 22/08/2024 Staff Writer 22/08/2024

BrandAlley taps Scurri retail technology to boost online retailer’s delivery and post-purchase experiences

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The impact of custom packaging on the retail customer experience

Staff Writer 26/07/2024 Staff Writer 26/07/2024

The impact of custom packaging on the retail customer experience

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Onboarding customers in the digital age: six useful tips to follow

Staff Writer 05/07/2024 Staff Writer 05/07/2024

Onboarding customers in the digital age: six useful tips to follow

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Long John Silver’s taps Attentive, Bikky, Plein Air and Sparkfly retail technology to boost customer engagement

Staff Writer 26/06/2024 Staff Writer 26/06/2024

Long John Silver’s taps Attentive, Bikky, Plein Air and Sparkfly retail technology to boost customer engagement

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Leveraging technology for an enhanced customer experience in the cannabis retail space

Staff Writer 25/03/2024 Staff Writer 25/03/2024

Leveraging technology for an enhanced customer experience in the cannabis retail space

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BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market

Staff Writer 15/12/2023 Staff Writer 15/12/2023

BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market

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How retail businesses can keep their customers happy

Staff Writer 30/10/2023 Staff Writer 30/10/2023

How retail businesses can keep their customers happy

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How to use tech to improve your customer experience

Staff Writer 20/08/2023 Staff Writer 20/08/2023

How to use tech to improve your customer experience

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Carrefour Belgium taps Goodays tech to ensure that customer feedback is on its radar daily

Staff Writer 10/08/2023 Staff Writer 10/08/2023

Carrefour Belgium taps Goodays tech to ensure that customer feedback is on its radar daily

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Staff Writer 10/08/2023 Staff Writer 10/08/2023

Great customer experiences key as London faces brand loyalty crisis due to cost of living crisis

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Shopping centres giant Unibail-Rodamco-Westfield rolls out Goodays Connect customer experience platform

Staff Writer 27/07/2023 Staff Writer 27/07/2023

Shopping centres giant Unibail-Rodamco-Westfield rolls out Goodays Connect customer experience platform

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John Lewis Partnership taps Salesforce tech for more personalised, convenient, seamless customer experience

Staff Writer 03/07/2023 Staff Writer 03/07/2023

John Lewis Partnership taps Salesforce tech for more personalised, convenient, seamless customer experience

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Stinker Stores packs a Punch as it rolls out PAR Technology loyalty solution to boost customer experience

Staff Writer 25/05/2023 Staff Writer 25/05/2023

Stinker Stores packs a Punch as it rolls out PAR Technology loyalty solution to boost customer experience

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