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Call centres
The benefits of outsourced vs. in-house call centres: a quick comparison
Staff Writer
22 Nov 2023
eDesk and Aircall agree e-commerce helpdesk partnership
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X5 Retail Group tests out voicebots in Perekrestok and Pyaterochka call centres
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02 Oct 2020
GMB blasts Asos over call centre redundancy talks
Staff Writer
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Pets at Home deploys Upland Software CX tech
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Shop Direct invests in Pindrop tech
Staff Writer
26 Mar 2018
6 articles