Emplifi research: shoppers say customer ratings and reviews have biggest impact on purchasing decisions Customer reviews/ratingsStaff WriterFebruary 23, 2023Emplifi, Research, Customer reviews, Customer ratings, Customers, Omnichannel retailComment
Uncrowd boss slams absurd obsession with customer reviews Customer reviewsStaff WriterJuly 23, 2020Uncrowd, Richard Hammond, Customer reviews, Retail analytics, Startups, Customer ratings, Omnichannel retailComment
Bazaarvoice makes Keith Nealon new head honcho AppointmentsStaff WriterJanuary 9, 2020Bazaarvoice, Keith Nealon, Customer reviews, Customer ratings, Digital marketing, AppointmentsComment
Ratings drive trust and growth, Simon-Kucher Customer ratingsStaff WriterMarch 26, 2019Simon-Kucher, Customer ratings, Customer reviews, LoyaltyComment
