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RTIH Retail Technology Hot 100

2026 RTIH Innovation Awards

Tech important but not a silver bullet for retailers navigating customer reviews space

Staff Writer 22/01/2026 Staff Writer 22/01/2026

Tech important but not a silver bullet for retailers navigating customer reviews space

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Staff Writer 21/10/2025 Staff Writer 21/10/2025

Why customer reviews can make or break a brand

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Charles Clinkard taps Pulse AI review intelligence platform to enhance retailer's CX and online reputation

Staff Writer 27/08/2025 Staff Writer 27/08/2025

Charles Clinkard taps Pulse AI review intelligence platform to enhance retailer's CX and online reputation

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Check out these essential retail features every online business should be using

Staff Writer 29/05/2025 Staff Writer 29/05/2025

Check out these essential retail features every online business should be using

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The role of market trends in shaping e-commerce strategies

Staff Writer 16/10/2024 Staff Writer 16/10/2024

The role of market trends in shaping e-commerce strategies

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Digital marketing strategies for small businesses: a comprehensive guide

Staff Writer 02/01/2024 Staff Writer 02/01/2024

Digital marketing strategies for small businesses: a comprehensive guide

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What really makes a business' online presence stand out?

Staff Writer 13/10/2023 Staff Writer 13/10/2023

What really makes a business' online presence stand out?

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How customer reviews and ratings impact the reputation of brands

Staff Writer 20/08/2023 Staff Writer 20/08/2023

How customer reviews and ratings impact the reputation of brands

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Testing and learning: Amazon looks to boost the customer reviews experience with generative AI

Staff Writer 14/08/2023 Staff Writer 14/08/2023

Testing and learning: Amazon looks to boost the customer reviews experience with generative AI

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Online retailer Newegg is now offering ChatGPT AI powered customer review summaries

Staff Writer 10/08/2023 Staff Writer 10/08/2023

Online retailer Newegg is now offering ChatGPT AI powered customer review summaries

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Creating a seamless customer experience: Bensons for Beds taps Emplifi live shopping technology

Staff Writer 25/05/2023 Staff Writer 25/05/2023

Creating a seamless customer experience: Bensons for Beds taps Emplifi live shopping technology

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Emplifi research: shoppers say customer ratings and reviews have biggest impact on purchasing decisions

Staff Writer 23/02/2023 Staff Writer 23/02/2023

Emplifi research: shoppers say customer ratings and reviews have biggest impact on purchasing decisions

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Buy with Prime set to be widely available by 31st January following invite only launch

Staff Writer 11/01/2023 Staff Writer 11/01/2023

Buy with Prime set to be widely available by 31st January following invite only launch

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Evri and Zara flop as shoppers flag online delivery as kind of a big deal

Staff Writer 09/12/2022 Staff Writer 09/12/2022

Evri and Zara flop as shoppers flag online delivery as kind of a big deal

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Reviews about one of the most outstanding conferencing services iMind

Staff Writer 26/09/2022 Staff Writer 26/09/2022

Reviews about one of the most outstanding conferencing services iMind

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How to identify reputable forex brokers?

Staff Writer 24/08/2022 Staff Writer 24/08/2022

How to identify reputable forex brokers?

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Bazaarvoice appoints Colin Bodell as Chief Technology Officer

Staff Writer 04/08/2022 Staff Writer 04/08/2022

Bazaarvoice appoints Colin Bodell as Chief Technology Officer

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The benefits of using a reputation management service for your business

Staff Writer 15/07/2022 Staff Writer 15/07/2022

The benefits of using a reputation management service for your business

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Top six things you need to remember when starting a hotel

Staff Writer 15/07/2022 Staff Writer 15/07/2022

Top six things you need to remember when starting a hotel

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Brightpearl flags top 10 online retail tech investment bets in 2022

Staff Writer 28/03/2022 Staff Writer 28/03/2022

Brightpearl flags top 10 online retail tech investment bets in 2022

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