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Posts in Generative AI

Best Buy picks Google Cloud as AI innovation and strategic partner for several key customer care initiatives

Best Buy picks Google Cloud as AI innovation and strategic partner for several key customer care initiatives

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Generative AIStaff WriterApril 10, 2024Best Buy, Google Cloud, Accenture, GenAI, Generative AI, Cloud solutions, Customer experience, AIComment

Henkel expands its partnership with Adobe to tap Firefly generative AI for personalisation push

Henkel expands its partnership with Adobe to tap Firefly generative AI for personalisation push

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Generative AIStaff WriterMarch 26, 2024Adobe, Henkel, Schwarzkopf, Adobe Firefly and Adobe Experience Cloud, GenAI, Generative AI, PersonalisationComment

The Retail Trust taps AI to improve staff mental health and prove value of wellbeing strategies

The Retail Trust taps AI to improve staff mental health and prove value of wellbeing strategies

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Generative AIStaff WriterMarch 12, 2024The Retail Trust, Charities, AI, Employees, Generative AI, GenAI, Health and wellbeing, FatFace, Next, BJSSComment

Matalan teams with Kin + Carta to launch new GenAI and Large Language Model online tool

Matalan teams with Kin + Carta to launch new GenAI and Large Language Model online tool

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Generative AIStaff WriterMarch 4, 2024Matalan, GenAI, Large Language Model, Generative AI, Kin + Carta, Online retail, Omnichannel retail, AI, Artificial Intelligence, Mobile retail, E-commerceComment

Amazon's Doug Herrington discusses new generative AI powered shopping assistant called Rufus

Amazon's Doug Herrington discusses new generative AI powered shopping assistant called Rufus

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Generative AIStaff WriterFebruary 2, 2024Doug Herrington, Amazon, Amazon Rufus, Generative AI, AI, Shopping assistants, Online retail, Conversational commerce, Mobile retailComment

Google Cloud survey for NRF 24 reveals generative AI a priority for retail decision makers

Google Cloud survey for NRF 24 reveals generative AI a priority for retail decision makers

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Generative AIStaff WriterJanuary 12, 2024Retail technology, Google Cloud, NRF 2024Comment

Mastercard taps Dynamic Yield technology for launch of personal retail assistant Shopping Muse

Mastercard taps Dynamic Yield technology for launch of personal retail assistant Shopping Muse

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Generative AIStaff WriterDecember 1, 2023Mastercard Shopping Muse, Mastercard, Dynamic Yield, Generative AI, Omnichannel retail, PersonalisationComment

Domino’s Pizza and Microsoft partnership focuses on future of pizza ordering and store technology

Domino’s Pizza and Microsoft partnership focuses on future of pizza ordering and store technology

Generative AIStaff WriterOctober 4, 2023Domino’s Pizza, Microsoft, Pizza ordering, Stores, Generative AI, Cloud computingComment

Salesforce report: many UK shoppers keen to use generative AI for purchase inspiration

Salesforce report: many UK shoppers keen to use generative AI for purchase inspiration

Generative AIStaff WriterAugust 21, 2023Salesforce, Research, Generative AI, Loyalty programmes, Stores, AI, UK retail, Customer experienceComment

Testing and learning: Amazon looks to boost the customer reviews experience with generative AI

Testing and learning: Amazon looks to boost the customer reviews experience with generative AI

Generative AIStaff WriterAugust 14, 2023Amazon, Generative AI, AI, Customer reviews, Online retailComment

Streaks AI announces generative AI powered partnership with WeShop social selling platform

Streaks AI announces generative AI powered partnership with WeShop social selling platform

Generative AIStaff WriterAugust 4, 2023Streaks AI, WeShop, Social selling, Social media, Influencers, Generative AI, AI, ChabotsComment