Lily AI opens first international office in London to support roster of retailers and brands in UK and Europe AppointmentsStaff WriterApril 4, 2024Lily AI, AI, Appointments, Martin Newman, Christopher Roye, Terry HunterComment
Top 100 RTIH Retail Technology Influencers List interview: Martin Newman InterviewsStaff WriterJune 2, 2022RTIH Top 100 Retail Technology Influencers List, Retail technology, Retail technology influencers, Martin Newman, The Customer First Group, Customer service, Coronavirus, Metaverse, Online retail, Stores, Chatbots, Interviews, QR codes, Autonomous retailComment
Axonify frontline workers driving retail transformation webinar: register today WebinarsStaff WriterNovember 30, 2021Axonify, Frontline workers, Webinars, Events, Martin Newman, RTIH Innovation Awards, 2021 RTIH Innovation Awards, Omnichannel retail, Retail transformation, Stores, Bricks and mortar retailComment
Interview: Martin Newman, author of The Power of Customer Experience InterviewsStaff WriterMay 26, 2021Martin Newman, The Power of Customer Experience, Customer experience, Customer service, Buy now pay later, Customer centric, Patagonia, Millennials, Home Depot, TimpsonComment
Martin Newman preps The Power of Customer Experience book launch BooksStaff WriterApril 15, 2021The Power of Customer Experience, Martin Newman, The Customer First Group, RTIH Innovation Awards, Books, Customer experience, Kogan PageComment
Last week’s most clicked retail technology articles Retail technologyStaff WriterApril 6, 2021Starbucks Earth Month Game, Mobile retail, Retail technology, RTIH Top 50 Retail Technology Influencers List, Selazar, Yeo Valley Organic, Tesco, Google local inventory ads, Omnichannel retail, Online retail, Bricks and mortar retail, Appointments, Martin Newman, Coronavirus, Funding rounds, Morrisons teacher discount, Shipping logisticsComment
RTIH Top 50 Retail Technology Influencers interview: Martin Newman Retail tech influencersStaff WriterMarch 31, 2021RTIH Top 50 Retail Technology Influencers List, Selazar, Martin Newman, Omnichannel retail, Retail technology, Retail tech influencers, Buy now pay later, Click and Collect, Coronavirus, Online retail, Bricks and mortar retailComment
Retail game changer: Jeff Bezos’ Amazon legacy discussed Jeff BezosStaff WriterFebruary 9, 2021Amazon, Jeff Bezos, Martin Newman, Hugh Fletcher, Wunderman Thompson Commerce, Online retail, Online delivery, Retail technology, Omnichannel retail, Amazon Prime, Amazon Web Services, Patrick O'Brien, ClickThrough MarketingComment
Ten retail technology startups to watch in 2021 StartupsStaff WriterJanuary 27, 2021Startups, RTIH Innovation Awards, Bitreel, Augmented reality, Payments, Online retail, Bricks and mortar retail, Omnichannel retail, London Dynamics, Clekt, Uncrowd, Data insights, Hullabalook, Analytics, Situ Live, Purple Dot, Martin Newman, Sharon Peters, Nacelle, Caper, WeezyComment
Our most viewed retail technology articles from last week Retail technologyStaff WriterJanuary 11, 2021Retail technology, Mike Yorwerth, Marks and Spencer, Appointments, Morrisons teacher discount, Funding rounds, Startups, Naveed Islam, Paymentsense, Martin Newman, Online retail, Coronavirus, Omnichannel retail, Bricks and mortar retailComment
Agile retailers will thrive in 2021 as revenge consumption kicks in 2021 predictionsStaff WriterJanuary 6, 2021Martin Newman, Online retail, Bricks and mortar retail, Omnichannel retail, Coronavirus, Coronavirus lockdown, Hospitality and leisure, E-commerce, 2021Comment
Sustainable retail in a post coronavirus world Green retailStaff WriterJune 20, 2020Sustainability, Green retail, Martin Newman, Mark Price, Emily Salter, GlobalData Retail, Retail technology, Coronavirus, COVID-19Comment
Customer Service Action launches coronavirus focused shopper survey High streetsStaff WriterMay 5, 2020Customer Service Action, Martin Newman, UK retail, Bricks and mortar retail, High streets, Coronavirus lockdown, COVID-19, Online delivery, Essential retailers, Online retail, Stores, Local storesComment
Martin Newman backs driverless delivery vehicle venture Kar-go StartupsStaff WriterJanuary 22, 2020Martin Newman, Kar-go, Startups, Autonomous vehicles, Online delivery, Last mile delivery, Funding roundsComment
Martin Newman’s Customer Service Action now live Customer serviceStaff WriterNovember 6, 2019Martin Newman, Practicology, Customer Service Action, Customer experience, Customer service, Customer feedback, Ratings and reviewsComment
RTIH retail tech awards: judging panel announced AwardsStaff WriterOctober 13, 2019RTIH Innovation Awards, Retail technology, Martin Newman, Hayley Mennan Wilkin, Christine Bardwell, Toby Pickard, Tiffany Lung, Natalie Berg, Awards, EventsComment
Bold John Lewis VR move should be applauded, Martin Newman Virtual realityStaff WriterJune 11, 2019John Lewis & Partners, Martin Newman, John Lewis Visualise Your Space, VR, Virtual reality, Bricks and mortar retailComment
Martin Newman to head up Poq #App Commerce event EventsStaff WriterApril 17, 2019Poq, Martin Newman, Practicology, E-commerce, Mobile retail, Mobile apps, EventsComment
Male customers need investment too, Martin Newman MenswearStaff WriterMarch 19, 2019Martin Newman, Fashion retail, Bricks and mortar retail, MenswearComment
Martin Newman backs Down Your High Street Bricks and mortar retailStaff WriterFebruary 22, 2019Martin Newman, Down Your High Street, Online retail, Omnichannel retail, Bricks and mortar retailComment