RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER Post-purchase experience Staff Writer 04/05/2026 Post-purchase experience Staff Writer 04/05/2026 Fashion brand Outcast boosts post-purchase experience with Refundid returns and exhanges platform Continue reading… Read More Online retail Staff Writer 01/05/2026 Online retail Staff Writer 01/05/2026 Rokt research shows what online shoppers expect in 2026, and why most brands are still playing catch-up Continue reading… Read More AI Staff Writer 05/03/2026 AI Staff Writer 05/03/2026 Authentic Brands Group taps Seel tech to boost post-purchase experience for customers Continue reading… Read More AI Staff Writer 23/01/2026 AI Staff Writer 23/01/2026 Agentic post-purchase platform Seel announces tie up with boohoo owner Debenhams Group Continue reading… Read More Acquisitions Staff Writer 01/08/2025 Acquisitions Staff Writer 01/08/2025 Global-e acquires AI technology specialist ReturnGo with focus on boosting post-purchase experience Continue reading… Read More Appointments Staff Writer 12/02/2025 Appointments Staff Writer 12/02/2025 Post-purchase experiences firm Narvar hires SVP of Global Sales and VP of Global Customer Success and Support Continue reading… Read More Appointments Staff Writer 17/10/2024 Appointments Staff Writer 17/10/2024 Moving on up: Narvar promotes Anisa Kumar from Chief Customer Officer to Chief Executive Officer role Continue reading… Read More Events Staff Writer 19/09/2024 Events Staff Writer 19/09/2024 eCommerce Expo 2024 review: Embracing artificial intelligence in post-purchase and the four Cs Continue reading... Read More Customer experience Staff Writer 22/08/2024 Customer experience Staff Writer 22/08/2024 BrandAlley taps Scurri retail technology to boost online retailer’s delivery and post-purchase experiences Continue reading... Read More Appointments Staff Writer 30/07/2024 Appointments Staff Writer 30/07/2024 Post-purchase software provider parcelLab announces tech veteran Giles Whiting as new CEO Continue reading… Read More Appointments Staff Writer 19/03/2024 Appointments Staff Writer 19/03/2024 Post-purchase software provider parcelLab appoints Noel Hamill as Global Chief Marketing Officer Continue reading… Read More Post-purchase experience Staff Writer 13/03/2024 Post-purchase experience Staff Writer 13/03/2024 Eastbourne born Dobell deploys Scurri Track Plus solution to improve customers’ post-purchase experiences Continue reading… Read More Post-purchase experience Staff Writer 29/11/2023 Post-purchase experience Staff Writer 29/11/2023 True Classic deploys parcelLab technology as it looks to scale international post-purchase operations Continue reading… Read More Post-purchase experience Staff Writer 09/10/2023 Post-purchase experience Staff Writer 09/10/2023 Sorted retail pre-season research: 75% of retailers planning to invest in post-purchase experience Read More Post-purchase experience Staff Writer 02/08/2023 Post-purchase experience Staff Writer 02/08/2023 Sorted research: complacent UK retailers are failing customers with post-purchase experiences Read More Online delivery Staff Writer 19/07/2023 Online delivery Staff Writer 19/07/2023 UK brand Biscuiteers signs up for post-purchase experience solution Scurri Track Plus Read More
Post-purchase experience Staff Writer 04/05/2026 Post-purchase experience Staff Writer 04/05/2026 Fashion brand Outcast boosts post-purchase experience with Refundid returns and exhanges platform Continue reading… Read More
Online retail Staff Writer 01/05/2026 Online retail Staff Writer 01/05/2026 Rokt research shows what online shoppers expect in 2026, and why most brands are still playing catch-up Continue reading… Read More
AI Staff Writer 05/03/2026 AI Staff Writer 05/03/2026 Authentic Brands Group taps Seel tech to boost post-purchase experience for customers Continue reading… Read More
AI Staff Writer 23/01/2026 AI Staff Writer 23/01/2026 Agentic post-purchase platform Seel announces tie up with boohoo owner Debenhams Group Continue reading… Read More
Acquisitions Staff Writer 01/08/2025 Acquisitions Staff Writer 01/08/2025 Global-e acquires AI technology specialist ReturnGo with focus on boosting post-purchase experience Continue reading… Read More
Appointments Staff Writer 12/02/2025 Appointments Staff Writer 12/02/2025 Post-purchase experiences firm Narvar hires SVP of Global Sales and VP of Global Customer Success and Support Continue reading… Read More
Appointments Staff Writer 17/10/2024 Appointments Staff Writer 17/10/2024 Moving on up: Narvar promotes Anisa Kumar from Chief Customer Officer to Chief Executive Officer role Continue reading… Read More
Events Staff Writer 19/09/2024 Events Staff Writer 19/09/2024 eCommerce Expo 2024 review: Embracing artificial intelligence in post-purchase and the four Cs Continue reading... Read More
Customer experience Staff Writer 22/08/2024 Customer experience Staff Writer 22/08/2024 BrandAlley taps Scurri retail technology to boost online retailer’s delivery and post-purchase experiences Continue reading... Read More
Appointments Staff Writer 30/07/2024 Appointments Staff Writer 30/07/2024 Post-purchase software provider parcelLab announces tech veteran Giles Whiting as new CEO Continue reading… Read More
Appointments Staff Writer 19/03/2024 Appointments Staff Writer 19/03/2024 Post-purchase software provider parcelLab appoints Noel Hamill as Global Chief Marketing Officer Continue reading… Read More
Post-purchase experience Staff Writer 13/03/2024 Post-purchase experience Staff Writer 13/03/2024 Eastbourne born Dobell deploys Scurri Track Plus solution to improve customers’ post-purchase experiences Continue reading… Read More
Post-purchase experience Staff Writer 29/11/2023 Post-purchase experience Staff Writer 29/11/2023 True Classic deploys parcelLab technology as it looks to scale international post-purchase operations Continue reading… Read More
Post-purchase experience Staff Writer 09/10/2023 Post-purchase experience Staff Writer 09/10/2023 Sorted retail pre-season research: 75% of retailers planning to invest in post-purchase experience Read More
Post-purchase experience Staff Writer 02/08/2023 Post-purchase experience Staff Writer 02/08/2023 Sorted research: complacent UK retailers are failing customers with post-purchase experiences Read More
Online delivery Staff Writer 19/07/2023 Online delivery Staff Writer 19/07/2023 UK brand Biscuiteers signs up for post-purchase experience solution Scurri Track Plus Read More