RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER Online delivery Scott Thompson 06/07/2026 Online delivery Scott Thompson 06/07/2026 Many Brits stuck in parcel purgatory as they spend hours waiting for deliveries, ZigZag research Read More Online returns Staff Writer 10/04/2026 Online returns Staff Writer 10/04/2026 Scurri ZigZag partnership gives retailers a more joined up approach to returns conundrum Continue reading… Read More Returns Staff Writer 24/02/2026 Returns Staff Writer 24/02/2026 Vinted Go opens up network of parcel lockers and shops to retailers using ZigZag platform Continue reading… Read More Returns Staff Writer 19/12/2025 Returns Staff Writer 19/12/2025 ZigZag teams with The Salvation Army for Donate by Post clothing returns initiative Continue reading… Read More Jobs Staff Writer 02/12/2025 Jobs Staff Writer 02/12/2025 Laura Davies exits ZigZag for customer success role at RTIH Innovation Awards winner WAIR Continue reading… Read More Returns Staff Writer 22/10/2025 Returns Staff Writer 22/10/2025 ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners Continue reading… Read More Retail technology Staff Writer 20/01/2025 Retail technology Staff Writer 20/01/2025 Including Walkbase, Poundland, Currys: last week’s biggest retail technology plays at a glance Continue reading… Read More Social media Staff Writer 16/01/2025 Social media Staff Writer 16/01/2025 Starring Raspberry AI, Bambuser, and Reshop: our biggest retail technology articles on LinkedIn right now Continue reading… Read More Returns Staff Writer 14/01/2025 Returns Staff Writer 14/01/2025 British clothing retailer Boden chooses ZigZag to take over its online returns process worldwide Continue reading… Read More Online returns Staff Writer 09/09/2024 Online returns Staff Writer 09/09/2024 ZigZag report benchmarks shows how UK retailers are reacting to wider consumer trends via returns policies Continue reading... Read More Social media Staff Writer 21/03/2024 Social media Staff Writer 21/03/2024 Starring Currys, Deliveroo, and Harrods: Check out our biggest retail technology articles on LinkedIn this week Continue reading… Read More Retail technology Staff Writer 18/03/2024 Retail technology Staff Writer 18/03/2024 Happiness dashboards and post-purchase experiences: last week’s biggest retail technology plays at a glance Continue reading… Read More Green retail Staff Writer 15/03/2024 Green retail Staff Writer 15/03/2024 JogOn taps ZigZag returns software as it looks to stop one million running shoes from going to landfill Continue reading… Read More Retail innovation Staff Writer 02/02/2024 Retail innovation Staff Writer 02/02/2024 Retail media, AI, AR, and machine learning: check out this week's coolest retail technology plays Continue reading… Read More Retail technology Staff Writer 18/12/2023 Retail technology Staff Writer 18/12/2023 Including ZigZag, Nedap, and Upside: RTIH presents last week’s biggest retail technology plays at a glance Continue reading… Read More Retail technology Staff Writer 18/12/2023 Retail technology Staff Writer 18/12/2023 Run it back: RTIH presents the retail technology news you might have missed last week Continue reading… Read More Online returns Staff Writer 14/12/2023 Online returns Staff Writer 14/12/2023 FedEx Europe boosts returns capabilities by teaming with 2023 RTIH Innovation Awards winner ZigZag Continue reading… Read More RTIH Innovation Awards Staff Writer 13/11/2023 RTIH Innovation Awards Staff Writer 13/11/2023 2023 RTIH Innovation Awards: Technology Vendor of the Year (UK) shortlist announced Continue reading… Read More RTIH Innovation Awards Staff Writer 12/11/2023 RTIH Innovation Awards Staff Writer 12/11/2023 2023 RTIH Innovation Awards: Customer Experience Excellence shortlist announced Continue reading… Read More Events Staff Writer 13/06/2022 Events Staff Writer 13/06/2022 ZigZag Global lands Customer Experience Award at DELIVER 2022 Read More
Online delivery Scott Thompson 06/07/2026 Online delivery Scott Thompson 06/07/2026 Many Brits stuck in parcel purgatory as they spend hours waiting for deliveries, ZigZag research Read More
Online returns Staff Writer 10/04/2026 Online returns Staff Writer 10/04/2026 Scurri ZigZag partnership gives retailers a more joined up approach to returns conundrum Continue reading… Read More
Returns Staff Writer 24/02/2026 Returns Staff Writer 24/02/2026 Vinted Go opens up network of parcel lockers and shops to retailers using ZigZag platform Continue reading… Read More
Returns Staff Writer 19/12/2025 Returns Staff Writer 19/12/2025 ZigZag teams with The Salvation Army for Donate by Post clothing returns initiative Continue reading… Read More
Jobs Staff Writer 02/12/2025 Jobs Staff Writer 02/12/2025 Laura Davies exits ZigZag for customer success role at RTIH Innovation Awards winner WAIR Continue reading… Read More
Returns Staff Writer 22/10/2025 Returns Staff Writer 22/10/2025 ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners Continue reading… Read More
Retail technology Staff Writer 20/01/2025 Retail technology Staff Writer 20/01/2025 Including Walkbase, Poundland, Currys: last week’s biggest retail technology plays at a glance Continue reading… Read More
Social media Staff Writer 16/01/2025 Social media Staff Writer 16/01/2025 Starring Raspberry AI, Bambuser, and Reshop: our biggest retail technology articles on LinkedIn right now Continue reading… Read More
Returns Staff Writer 14/01/2025 Returns Staff Writer 14/01/2025 British clothing retailer Boden chooses ZigZag to take over its online returns process worldwide Continue reading… Read More
Online returns Staff Writer 09/09/2024 Online returns Staff Writer 09/09/2024 ZigZag report benchmarks shows how UK retailers are reacting to wider consumer trends via returns policies Continue reading... Read More
Social media Staff Writer 21/03/2024 Social media Staff Writer 21/03/2024 Starring Currys, Deliveroo, and Harrods: Check out our biggest retail technology articles on LinkedIn this week Continue reading… Read More
Retail technology Staff Writer 18/03/2024 Retail technology Staff Writer 18/03/2024 Happiness dashboards and post-purchase experiences: last week’s biggest retail technology plays at a glance Continue reading… Read More
Green retail Staff Writer 15/03/2024 Green retail Staff Writer 15/03/2024 JogOn taps ZigZag returns software as it looks to stop one million running shoes from going to landfill Continue reading… Read More
Retail innovation Staff Writer 02/02/2024 Retail innovation Staff Writer 02/02/2024 Retail media, AI, AR, and machine learning: check out this week's coolest retail technology plays Continue reading… Read More
Retail technology Staff Writer 18/12/2023 Retail technology Staff Writer 18/12/2023 Including ZigZag, Nedap, and Upside: RTIH presents last week’s biggest retail technology plays at a glance Continue reading… Read More
Retail technology Staff Writer 18/12/2023 Retail technology Staff Writer 18/12/2023 Run it back: RTIH presents the retail technology news you might have missed last week Continue reading… Read More
Online returns Staff Writer 14/12/2023 Online returns Staff Writer 14/12/2023 FedEx Europe boosts returns capabilities by teaming with 2023 RTIH Innovation Awards winner ZigZag Continue reading… Read More
RTIH Innovation Awards Staff Writer 13/11/2023 RTIH Innovation Awards Staff Writer 13/11/2023 2023 RTIH Innovation Awards: Technology Vendor of the Year (UK) shortlist announced Continue reading… Read More
RTIH Innovation Awards Staff Writer 12/11/2023 RTIH Innovation Awards Staff Writer 12/11/2023 2023 RTIH Innovation Awards: Customer Experience Excellence shortlist announced Continue reading… Read More
Events Staff Writer 13/06/2022 Events Staff Writer 13/06/2022 ZigZag Global lands Customer Experience Award at DELIVER 2022 Read More