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Retail Technology Innovation Hub
Retail Technology Innovation Hub
Building a sustainable future for deliveries
Building a sustainable future for deliveries
Online deliveryStaff WriterMarch 15, 2018Centiro, Online retail, Online delivery, E-commerceComment
Innovation in tech: key to staying ahead of the competition
Innovation in tech: key to staying ahead of the competition
Omnichannel retailStaff WriterMarch 13, 2018Klarna, Retail technology, Omnichannel retail, Bricks and mortar retail, Online retailComment
Retailers must go their own way instead of nervously following Amazon
Retailers must go their own way instead of nervously following Amazon
Omnichannel retailStaff WriterMarch 8, 2018Vista Retail Support, James Pepper, Omnichannel retail, Bricks and mortar retail, E-commerceComment
Buy now, pay later – the good, the bad and the ugly
Buy now, pay later – the good, the bad and the ugly
PaymentsStaff WriterMarch 6, 2018Deko, Buy now pay later, PaymentsComment
Sainsbury’s purchase of Nectar: Bringing the customer data honey-pot in-house
Sainsbury’s purchase of Nectar: Bringing the customer data honey-pot in-house
Loyalty schemesStaff WriterFebruary 27, 2018Sainsbury's, Nectar, Loyalty, Loyalty schemes, DataComment
Three keys to omnichannel payment success
Three keys to omnichannel payment success
Omnichannel retailStaff WriterFebruary 26, 2018Payments, Omnichannel retail, Online retail, SIX Payment ServicesComment
Having the best of all retail worlds with mobile shopping apps
Having the best of all retail worlds with mobile shopping apps
Mobile retailStaff WriterJanuary 25, 2018Mobile retail, Bricks and mortar retail, Scandit, Omnichannel retail, Multi-channel retailComment
Payment security starts at the contact centre
Payment security starts at the contact centre
Payment securityStaff WriterJanuary 23, 2018PCI Pal, Contact centres, Payment security, Payments, PCI DSS, GDPRComment
The future of in-store loyalty
The future of in-store loyalty
LoyaltyStaff WriterJanuary 17, 2018Ecrebo, Loyalty, Bricks and mortar retail, Omnichannel retail, PersonalisationComment
When baskets turn bad: How late delivery and ‘toxic products’ can trigger a returns ripple effect
When baskets turn bad: How late delivery and ‘toxic products’ can trigger a returns ripple effect
ReturnsStaff WriterJanuary 16, 2018Returns, Online retail, Omnichannel retail, SortedComment
Is Open Banking meant to be a secret?
Is Open Banking meant to be a secret?
Open BankingStaff WriterJanuary 12, 2018Open Banking, PSD2, Payments, FujitsuComment
Crunching numbers to ensure success: three key things a retailer must remember
Crunching numbers to ensure success: three key things a retailer must remember
AnalyticsStaff WriterDecember 1, 2017Analytics, Data, PoS, Digital wallets, Retail technologyComment
Process mining: Empowering retailers to compete in the Amazon age
Process mining: Empowering retailers to compete in the Amazon age
Supply chainStaff WriterNovember 23, 2017Supply chain, Online retail, Amazon, CelonisComment
Ready for Black Friday? How retailers are customer-ising themselves this holiday season
Ready for Black Friday? How retailers are customer-ising themselves this holiday season
Black FridayStaff WriterNovember 21, 2017Black Friday, Bricks and mortar retail, Omnichannel retail, Target, Toys R Us, Retail Pro InternationalComment
Does the UK still care about Black Friday?
Does the UK still care about Black Friday?
Black FridayStaff WriterNovember 20, 2017Black Friday, Singles' Day, Online retail, Omnichannel retail, EcreboComment
Blending bricks and clicks in retail
Blending bricks and clicks in retail
Omnichannel retailStaff WriterNovember 16, 2017Omnichannel retail, Bricks and mortar retail, Online retail, Mobile retail, HMY Group (UK)Comment
Why I can’t stand Black Friday
Why I can’t stand Black Friday
Black FridayStaff WriterNovember 15, 2017Black Friday, Online retail, Mobile retail, Bricks and mortar retail, Multi-channel retail, Omnichannel retail, Retail AssistComment
Are video analytics becoming too intrusive? What the IP data can tell us…
Are video analytics becoming too intrusive? What the IP data can tell us…
Video analyticsStaff WriterNovember 15, 2017Video analytics, Data, Retail technology, Bricks and mortar retail, PatSnapComment
Customers are frustrated with in-store shopping – they deserve better
Customers are frustrated with in-store shopping – they deserve better
Bricks and mortar retailStaff WriterNovember 14, 2017Bricks and mortar retail, Omnichannel retail, Retail technology, Online retail, Click and CollectComment
Scaling to demand, and what it means for retailers
Scaling to demand, and what it means for retailers
Omnichannel retailStaff WriterNovember 14, 2017Omnichannel retail, Mobile retail, Retail technology, Online retail, Bricks and mortar retail, Rackspace, Data, PersonalisationComment
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2026 EVENTS

Featured
2026 RTIH Innovation Awards
Mar 9
Mar 9, 2026 – Oct 15, 2026
2026 RTIH Innovation Awards
Mar 9, 2026 – Oct 15, 2026
Mar 9, 2026 – Oct 15, 2026
Merchant Transact 360
Mar 25
Mar 25, 2026 – Mar 26, 2026
Merchant Transact 360
Mar 25, 2026 – Mar 26, 2026
Mar 25, 2026 – Mar 26, 2026
Retail Technology Show 2026
Apr 22
Apr 22, 2026 – Apr 23, 2026
Retail Technology Show 2026
Apr 22, 2026 – Apr 23, 2026
Apr 22, 2026 – Apr 23, 2026
ETIH EdTech Innovation Awards
Apr 27
Apr 27, 2026
ETIH EdTech Innovation Awards
Apr 27, 2026
Apr 27, 2026
Retail Technology Expo 2026
May 26
May 26, 2026 – May 27, 2026
Retail Technology Expo 2026
May 26, 2026 – May 27, 2026
May 26, 2026 – May 27, 2026
Shoptalk Europe 2026
Jun 9
Jun 9, 2026 – Jun 11, 2026
Shoptalk Europe 2026
Jun 9, 2026 – Jun 11, 2026
Jun 9, 2026 – Jun 11, 2026
RTIH AI in Retail Awards
Jul 6
Jul 6, 2026 – Feb 11, 2027
RTIH AI in Retail Awards
Jul 6, 2026 – Feb 11, 2027
Jul 6, 2026 – Feb 11, 2027
NRF 2026: Retail's Big Show Europe
Sep 15
Sep 15, 2026 – Sep 17, 2026
NRF 2026: Retail's Big Show Europe
Sep 15, 2026 – Sep 17, 2026
Sep 15, 2026 – Sep 17, 2026
eCommerce Expo 2026
Sep 23
Sep 23, 2026 – Sep 24, 2026
eCommerce Expo 2026
Sep 23, 2026 – Sep 24, 2026
Sep 23, 2026 – Sep 24, 2026
The FT Future of Retail Summit 2026
Oct 6
Oct 6, 2026
The FT Future of Retail Summit 2026
Oct 6, 2026
Oct 6, 2026
Tech for Retail 2026
Nov 30
Nov 30, 2026 – Dec 1, 2026
Tech for Retail 2026
Nov 30, 2026 – Dec 1, 2026
Nov 30, 2026 – Dec 1, 2026

TRENDING: AI

Featured
Clarins enlists Silicon Valley startup IlluminateAI for launch of in-store personalised make-up service
AI
Clarins enlists Silicon Valley startup IlluminateAI for launch of in-store personalised make-up service
AI

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AI
AI makes move from pilots to transform grocery retail operations and consumer experiences in APAC
AI
AI makes move from pilots to transform grocery retail operations and consumer experiences in APAC
AI

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AI
Loblaw Companies connects with Google to give Canadians new way to shop via conversational AI
AI
Loblaw Companies connects with Google to give Canadians new way to shop via conversational AI
AI

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AI
Akeneo and Stripe shake hands on partnership that helps businesses prep for agentic commerce
AI
Akeneo and Stripe shake hands on partnership that helps businesses prep for agentic commerce
AI

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AI
Metapack launches AI powered delivery intelligence tools at TDC 2026 event in London
AI
Metapack launches AI powered delivery intelligence tools at TDC 2026 event in London
AI

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AI
Unilever and Google Cloud ink five year deal that includes deployment of Vertex AI platform
AI
Unilever and Google Cloud ink five year deal that includes deployment of Vertex AI platform
AI

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AI
New Asos virtual try-on experience launches in partnership with AI fashion platform AIUTA
AI
New Asos virtual try-on experience launches in partnership with AI fashion platform AIUTA
AI

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AI
First for Debenhams Group as it teams with PayPal on AI driven shopping experience in UK
AI
First for Debenhams Group as it teams with PayPal on AI driven shopping experience in UK
AI

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AI
Future of retail isn't agentic as sociability, discovery, tactility, and enjoyment remain key
AI
Future of retail isn't agentic as sociability, discovery, tactility, and enjoyment remain key
AI

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AI
Loblaw connects with OpenAI to integrate PC Express grocery delivery app into ChatGPT
AI
Loblaw connects with OpenAI to integrate PC Express grocery delivery app into ChatGPT
AI

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AI
Alipay AI Pay solution hits 120m transactions as Chinese shoppers tap agentic commerce
AI
Alipay AI Pay solution hits 120m transactions as Chinese shoppers tap agentic commerce
AI

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AI
Boring AI wins: here's why the retailers winning in this space are doing deeply unsexy work
AI
Boring AI wins: here's why the retailers winning in this space are doing deeply unsexy work
AI

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AI

TRENDING: AUTOMATION

Featured
Amazon preps Integrations launch to self-install AutoStore systems beginning next year
Automation
Amazon preps Integrations launch to self-install AutoStore systems beginning next year
Automation

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Automation
REWE and Cimcorp automate fresh supply chain for Berlin supermarkets and stores
Automation
REWE and Cimcorp automate fresh supply chain for Berlin supermarkets and stores
Automation

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Automation
Kroger taps Corvus One for Cold Chain autonomous inventory system in live freezer ops
Automation
Kroger taps Corvus One for Cold Chain autonomous inventory system in live freezer ops
Automation

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Automation
Amazon pins grocery ambitions on Orbital platform as it announces major job cuts
Automation
Amazon pins grocery ambitions on Orbital platform as it announces major job cuts
Automation

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Automation
UK online retailer taps StrongPoint for AutoStore powered automated fulfilment centre
Automation
UK online retailer taps StrongPoint for AutoStore powered automated fulfilment centre
Automation

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Automation
Robotics firm Exotec expands partnership with Renault Group at warehouse in Germany
Automation
Robotics firm Exotec expands partnership with Renault Group at warehouse in Germany
Automation

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Automation
IFF Colibri robot delivers quicker, more precise fragrance sampling for customers across Greater Asia
Automation
IFF Colibri robot delivers quicker, more precise fragrance sampling for customers across Greater Asia
Automation

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Automation
Kroger's Ocado Group move doesn't spell end for CFCs but overly complex mega sites are done
Automation
Kroger's Ocado Group move doesn't spell end for CFCs but overly complex mega sites are done
Automation

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Automation
The way forward for under pressure Ocado Group is Instacart and DoorDash MFCs tie ups
Automation
The way forward for under pressure Ocado Group is Instacart and DoorDash MFCs tie ups
Automation

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Automation
Billion dollar flop: Kroger's failed automated fulfilment strategy with Ocado worse than it appears
Automation
Billion dollar flop: Kroger's failed automated fulfilment strategy with Ocado worse than it appears
Automation

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Automation
Transcend Retail Solutions should rethink interest in Attabotics technology within Tesco stores
Automation
Transcend Retail Solutions should rethink interest in Attabotics technology within Tesco stores
Automation

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Automation
Independent US grocery retailer Harmons deploys Simbe Tally inventory robot across 17 of its locations
Automation
Independent US grocery retailer Harmons deploys Simbe Tally inventory robot across 17 of its locations
Automation

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Automation

TRENDING: RTS 2026

Featured
Holland & Barrett CFO Vineta Bajaj added to Retail Technology Show 2026 advisory board
RTS 2026
Holland & Barrett CFO Vineta Bajaj added to Retail Technology Show 2026 advisory board
RTS 2026

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RTS 2026
Retail Technology Show research: many shoppers directly impacted by cybercrime in past year
RTS 2026
Retail Technology Show research: many shoppers directly impacted by cybercrime in past year
RTS 2026

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RTS 2026
Dragon’s Den investor and retail veteran Touker Suleyman joins RTS 2026 speaker line-up
RTS 2026
Dragon’s Den investor and retail veteran Touker Suleyman joins RTS 2026 speaker line-up
RTS 2026

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RTS 2026
Retail Technology Show 2026 adds M&S Chairman Archie Norman to Headline Stage speakers list
RTS 2026
Retail Technology Show 2026 adds M&S Chairman Archie Norman to Headline Stage speakers list
RTS 2026

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RTS 2026
Retail Technology Show research flags payments problem for agentic shopping journeys
RTS 2026
Retail Technology Show research flags payments problem for agentic shopping journeys
RTS 2026

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RTS 2026
RTS 2026 conference speakers set to include Harrods, Frasers Group, and Currys
RTS 2026
RTS 2026 conference speakers set to include Harrods, Frasers Group, and Currys
RTS 2026

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RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured
2026 RTIH Innovation Awards go live in April, winners to be announced in October
RTIH Awards
2026 RTIH Innovation Awards go live in April, winners to be announced in October
RTIH Awards

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RTIH Awards
Hanshow bags Tech Vendor of the Year gong at 2025 RTIH Innovation Awards in London
RTIH Awards
Hanshow bags Tech Vendor of the Year gong at 2025 RTIH Innovation Awards in London
RTIH Awards

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RTIH Awards
 VenHub Global dazzles as it lands Startup of the Year gong at 2025 RTIH Innovation Awards
RTIH Awards
VenHub Global dazzles as it lands Startup of the Year gong at 2025 RTIH Innovation Awards
RTIH Awards

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RTIH Awards
2025 RTIH Innovation Awards winners announced, including Tesco, White Stuff, Currys, and EE
RTIH Awards
2025 RTIH Innovation Awards winners announced, including Tesco, White Stuff, Currys, and EE
RTIH Awards

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RTIH Awards
2025 RTIH Innovation Awards winners to be announced this evening at event in Central London
RTIH Awards
2025 RTIH Innovation Awards winners to be announced this evening at event in Central London
RTIH Awards

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RTIH Awards
Google's Rashmita Redkar brings her expertise to 2025 RTIH Innovation Awards judging panel
RTIH Awards
Google's Rashmita Redkar brings her expertise to 2025 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards

TRENDING: RETAIL TECH

Featured
Walmart shows power of livestream events: our most read retail technology articles from last week
Retail tech
Walmart shows power of livestream events: our most read retail technology articles from last week
Retail tech

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Retail tech
Frictionless shopping finds right habitat at 7-Eleven: last week’s biggest technology plays at a glance
Retail tech
Frictionless shopping finds right habitat at 7-Eleven: last week’s biggest technology plays at a glance
Retail tech

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Retail tech
AI driven experiences transform e-commerce: this week's biggest retail tech stories
Retail tech
AI driven experiences transform e-commerce: this week's biggest retail tech stories
Retail tech

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Retail tech
Las Palapas partners with Paytronix as US Tex-Mex chain modernises retail technology stack
Retail tech
Las Palapas partners with Paytronix as US Tex-Mex chain modernises retail technology stack
Retail tech

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Retail tech
Just Eat tests out food delivery robots in UK: last week’s biggest technology plays at a glance
Retail tech
Just Eat tests out food delivery robots in UK: last week’s biggest technology plays at a glance
Retail tech

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Retail tech
Keeping it simple and personal: RTIH rounds up this week's biggest retail technology stories
Retail tech
Keeping it simple and personal: RTIH rounds up this week's biggest retail technology stories
Retail tech

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Retail tech
European retailer Colruyt Group opts to make jump to NCR Voyix Commerce Platform
Retail tech
European retailer Colruyt Group opts to make jump to NCR Voyix Commerce Platform
Retail tech

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Retail tech
Lazada's RedMart Now service goes live: last week’s biggest technology plays at a glance
Retail tech
Lazada's RedMart Now service goes live: last week’s biggest technology plays at a glance
Retail tech

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Retail tech
High profile physical failures: RTIH rounds up the biggest retail technology stories from January
Retail tech
High profile physical failures: RTIH rounds up the biggest retail technology stories from January
Retail tech

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Retail tech
RTIH AI Awards winners assemble!: rounding up this week's biggest retail technology stories
Retail tech
RTIH AI Awards winners assemble!: rounding up this week's biggest retail technology stories
Retail tech

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Retail tech
East of England Co-op makes it snappy: presenting last week’s biggest technology plays at a glance
Retail tech
East of England Co-op makes it snappy: presenting last week’s biggest technology plays at a glance
Retail tech

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Retail tech
Sydney Sweeney and Shopify get saucy: our most read retail tech articles from last week
Retail tech
Sydney Sweeney and Shopify get saucy: our most read retail tech articles from last week
Retail tech

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Retail tech

TRENDING: STORES

Featured
Amazon Just Walk Out technology powers grab and go store open doors at University of California, Irvine
Stores
Amazon Just Walk Out technology powers grab and go store open doors at University of California, Irvine
Stores

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Stores
How do retailers handle unexpected hardware failures without disrupting sales?
Stores
How do retailers handle unexpected hardware failures without disrupting sales?
Stores

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Stores
Ski equipment brand Swix enlists Sitoo for unified tools, stock visibility, and checkout push
Stores
Ski equipment brand Swix enlists Sitoo for unified tools, stock visibility, and checkout push
Stores

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Stores
7-Eleven ramps up AiFi technology powered checkout free store push across retailer's US locations
Stores
7-Eleven ramps up AiFi technology powered checkout free store push across retailer's US locations
Stores

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Stores
Nothing about Amazon ditching Go and Fresh a surprise as Kroger hires Greg Foran as CEO
Stores
Nothing about Amazon ditching Go and Fresh a surprise as Kroger hires Greg Foran as CEO
Stores

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Stores
 Emporio Armani enlists Loook.ai for interactive fragrance activation at KaDeWe Berlin
Stores
Emporio Armani enlists Loook.ai for interactive fragrance activation at KaDeWe Berlin
Stores

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Stores
New lululemon High Street Kensington store builds on launch of Regent Street flagship last year
Stores
New lululemon High Street Kensington store builds on launch of Regent Street flagship last year
Stores

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Stores
Pop culture retailer MINISO follows pop-up with reopening of Meadowhall, Sheffield store
Stores
Pop culture retailer MINISO follows pop-up with reopening of Meadowhall, Sheffield store
Stores

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Stores
Superdrug preps 30 new stores as it reports strong customer demand for physical retail experiences
Stores
Superdrug preps 30 new stores as it reports strong customer demand for physical retail experiences
Stores

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Stores
Stop complaining about 'meat grinder' self-checkouts when it is exactly what you asked for
Stores
Stop complaining about 'meat grinder' self-checkouts when it is exactly what you asked for
Stores

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Stores

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