68% of consumers would trust organisations more if they used biometrics for authentication, according to a new Unisys survey involving more than 3,500 people across seven countries in Europe. This also found that tech-savvy consumers are ready for the likes of fingerprint readers or iris scanning, in replacement of passwords or PINs – with half of respondents saying not having to remember passwords is a major benefit of the technology.
Salvatore Sinno, Global Chief Security Architect, Unisys, comments: “We are seeing the need for more than just the traditional password and PIN as the sole method of authentication. Mobile device usage has bought biometrics to the mainstream as more people access their phones via a fingerprint reader. With the arrival of the iPhone X, facial recognition will most likely become just as commonplace. It’s good to see the public across Europe putting trust in this technology. In today’s environment it makes sense for organisations to have a multi-layered approach to security, to address new legislation such as the General Data Protection Regulations (GDPR), and reassure the public and build trust between consumers and service providers.”