The retail technology week in numbers
44%…Woodhouse Clothing has implemented personalisation technology from Nosto.
This uses AI machine learning algorithms and other statistical techniques to predict and deliver the most relevant shopping experiences to its online visitors in real-time. The conversion rate on the retailer’s website, where around two thirds of visits are from mobile, has risen 44%. Abandoned shopping carts are also down by 3%.
74%…French online retailer, La Redoute, reports that it has increased meaningful interactions with customers by more than 74% and decreased its cost-per-click by 23% by using the Socialbakers AI-powered social media marketing platform.
£22 million…Just Eat has acquired startup Flyt for £22 million.
1,850…Visa cardholders will soon be able to tap to pay at checkout at all Target stores across the United States.
The retailer is also rolling out Apple Pay, making the service available in its 1,850 Stateside locations during the coming weeks. That means 74 of the top 100 merchants in the US and 65% of all retail locations across the country now support Apple Pay.
3.6%…UK online retail sales growth hit an all-time low of just +3.6% year-on-year in December, according to the Capgemini IMRG eRetail Sales Index.
220…Matalan has deployed SML’s RFID tags and item-level solutions across all 220 stores in the UK.
6…Starbucks is expanding its Starbucks Delivers pilot to an additional six cities in the US.
$14 million…Biometric payment cards venture, Zwipe, has raised $14 million in an offering of new shares ahead of a planned debut on the Merkur Market Oslo Bors.
13%…Merchants saw a 13% increase in fraud attempts in the Click and Collect channel during the 2018 peak holiday season, according to ACI Worldwide.
£28 million…The Daily Mail has blasted Marks & Spencer for 'rewarding failure' as successive bosses pocketed nearly £28 million in pay amid a long-term profits slump and a £7 billion drop in the retailer's value.
£93 million…Online sex toy retailer Lovehoney reports that 2017/18 financial year profits were up 22% to £11 million, whilst sales increased 22% to £93 million.
52%…Germans are the fussiest online shoppers in Europe, according to research from Website Builder Expert (WBE). They return 52% of their online purchases, the company’s study found. The Dutch took second place (50%) and Brits third (41%).