Carrolls Irish Gifts taps Tryzens Spark solution for new site

Carrolls Irish Gifts has launched a new e-commerce storefront, developed in partnership with Tryzens.

This leverages the latter’s Spark solution for Salesforce Commerce Cloud as the retailer, whose 18 physical stores are closed right now due to the coronavirus pandemic, targets a consumer experience that is easy to navigate and intuitive to use across all 167 countries served.

Unfortunately our stores are closed for the time being, but our online store is still fully open. From gifts, beauty, homewares and food made by Irish creatives we’ve got you covered. #SupportLocal

✅ Fully Irish-Owned Business
✅ Free Returns
✅ Express Delivery pic.twitter.com/BizoiK8JVN
— Carrolls Irish Gifts (@Carrollsgifts) October 21, 2020

Brian Howe, Head of Online & Marketing at Carrolls Irish Gifts, says: “We’ve gone through a period of extreme change in the past few months and there is no better time for us to launch our new online offering so we can continue to serve our customers around the clock and around the world, no matter what may be around the corner.”

“By leveraging the Spark solution, we’ve been able to take advantage of significant range of out-of-the-box features and functionality of Salesforce Commerce Cloud and additional features provided by Tryzens to improve the way that customers can interact with our products and experience them in the best way possible.”

“The new solution that we’ve been able to implement has given us the agility to better serve customers no matter where they are and tell our story through products and an improved journey online,” he concludes.