Tern launches online Home Pickup service with Swap.com
Tern, a US-based startup that aims to make e-commerce returns easier for consumers, less expensive for merchants, and better for the planet, has announced its launch and partnership with online thrift and consignment store Swap.com.
This closely follows Tern’s raise of $5 million in seed funding, led by Resolute Ventures and Rajesh Ramanad with participation from Tekton Ventures, Partech Partners, OVO Group, Cyber Mentor Fund, as well as a number of angel investors.
For consumers, the venture provides a Home Pickup service that addresses the packing, printing, and transportation pain points inherent in the first mile of a return.
For merchants, the company minimises the trips that an item has to make during a return.
"The way that we shop has evolved but the returns process is still catching up," said Skye Spear, Co-founder and CEO at Tern.
"Merchants and consumers both benefit from making returns as consumer focused as the shopping experience is today.”
“Shoppers want the convenience to make returns from home - they try more brands and purchase more frequently from their favourites when they have the option of our Home Pickup service. Merchants benefit from having happier customers on the front end, while Tern provides customer, product, and logistical intelligence to minimise carbon and other return related costs on the back end."
“One of the things that sets Swap.com apart from other consignment platforms is our relationship with our clients,” says Antonio Gallizio, Board Member and Chief Commercial Officer at Swap.com.
“Through our partnership with Tern, providing a home pickup service for consignment and return gives us just one more way to connect with our customers.”
“We are determined to back early stage companies that will make a significant impact on the world as we know it,” says Mike Hirshland, Co-founder at Resolute Ventures.
“Tern is a prime example. We are thrilled to back Tern and Skye as his passion for the sustainable evolution of commerce will help both consumers and merchants leave a smaller environmental footprint.”
