Last week’s biggest retail technology plays at a glance
RTIH rounds up the stand out retail systems deals, deployments and pilots from the past seven days. Featuring Amazon, boohoo group, Asda, Farmstead, and Americanas.
For the first time, Amazon’s Just Walk Out technology is being used at a sports and entertainment venue in New York.
UBS Arena, home of the NHL’s New York Islanders, now has two food and beverage stores equipped with the checkout-free stores solution.
Fast fashion giant boohoo group has adopted the Aiimi Insight Engine platform, with an initial focus on data subject access requests (DSAR) and deletion of data for customers and employees.
The pureplay says that it will be able to proactively monitor and manage high risk data stored in unstructured repositories, such as SharePoint and OneDrive, and interconnect all information across the organisation.
Streamlining processes with the platform will, it adds, save the business substantial manual hours when dealing with DSAR and deletion tasks and remove more than 10 systems from involvement in their completion.
Digital transformation technology firm, WSO2, has won a new customer, Central England Co-operative (CEC).
CEC is partnering with WSO2 to meet its evolving API management, system integration and access management needs in both on-premises and cloud-based deployments.
The project, which is due to kick off in the first half of 2022, will enable CEC to sync databases between different locations and create much needed insights, files, and reports.
Soda has been chosen by Brazilian retailer, Americanas, to bring data observability and reliability across its operations.
The latter will be able to address various challenges with an integrated platform that supports the discovery, prioritisation, and resolution of data issues before they have an impact downstream.
Kitchen tap manufacturer Greg Rowe has upgraded its contact centre and payment security technology to handle an increase in call and payment volumes to the company’s customer service team.
It selected Talkdesk as its contact centre partner, and PCI Pal to provide an integrated, cloud-based payment solution, PCI Pal Agent Assist.
Asda has selected the following Workday solutions: Workday Human Capital Management, Absence Management, Benefits, Compensation, Learning, Prism Analytics and Recruiting.
The grocery giant, which was named UK retailer of the year at the 2021 RTIH Innovation Awards, says that it chose the technology to gain “a unified view of its workforce and to deliver personalised and engaging employee experiences that will help the organisation keep pace with evolving talent needs”.
Amazon Canada has opened its newest robotics powered fulfilment centre, YHM1, in Hamilton, Ontario.
“This new facility is the company’s most advanced one in our network today, and it’s the 1,500 employees that really make this place spectacular,” says Vibhore Arora Regional Director, Canada Customer Fulfilment, Amazon Canada.
“Robotics technology helps extend the reach and capability of our team in a manner that makes tasks easier and more efficient, and make our fulfilment centres safer and more collaborative.”
US-based online grocer Farmstead has launched a new feature that aims to reduce food waste by reminding customers what’s in their refrigerator.
Farmstead says it is the first online only grocer to have precise sell by date inventory control and automated procurement systems for perishables.
As a result, most products are sourced closer to customers, and keep fresh at home longer than comparables from supermarkets.
Quick commerce firm Gophr has announced its integration with e-commerce delivery technology specialist Metapack.
The aim is to make it simple for online and omnichannel retailers to offer same-day delivery alongside their existing delivery options.
