Stannah teams with Emplifi Live Commerce on virtual shopping service
Stannah, a specialist in lift products for public spaces, the workplace and the home, has launched a video powered retail service, Stannah Live.
This will allow its customers to view live product demonstrations from the comfort of their own homes.
Stannah has partnered with Emplifi Live Commerce on this initiative.
Users will be connected to a Stannah expert who will guide the customer through the process whether they have chosen to simply browse its range of products in live video call with the ability to ask questions in the chat feature or chosen to have a ‘face to face’ conversation.
Andy Powell, Head of Digital Marketing, says: “Shopping patterns are changing.”
“Recent research reveals that 64% of our audience are choosing to research our products online so we have made sure that our customers are getting the information they need in a fast and flexible way.”
“We are the first in our industry to offer an enhanced digital shopping experience. Stannah may be 150 years old, but we continue to demonstrate our position as market leaders by pioneering products and services for our customers offering greater convenience and independence.”
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