2023 RTIH Innovation Awards announces bricks and mortar retail shortlist, sponsored by CADS
We’re pleased to announce the shortlist for the 2023 RTIH Innovation Awards Bricks and Mortar Retail category, sponsored by CADS.
We received a record number of submissions this year and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
Our winners will be revealed at the 2023 RTIH Innovation Awards ceremony, which will take place at the Barbican Centre in central London.
The event will be held on Wednesday, 29th November, maintaining its popular evening format, with a drinks reception in the stunning Conservatory, followed by a Christmas themed three course meal, and awards presentations in the Garden Room.
Congratulations to all those who made the shortlist.
To book your place at the 2023 RTIH Innovation Awards ceremony on Wednesday, 29th November, click here.
Bricks and Mortar Innovation shortlist as follows:
This award will go to a retailer enabling physical spaces to thrive via innovative technology, even as online shopping continues to grow.
We’re looking for examples of reducing friction in the customer journey, offering improved experiences, and blurring the lines between channels.
Cust2Mate
Cust2Mate is a leading smart cart solution that helps reduce shrinkage, effectively track store stocks, and boost sales with on-cart promotions that entice shoppers to make the most of special offers and sale items.
Its patented technology ensures robust durability and unwavering reliability, making it the go-to solution for a seamless shopping journey.
EE
EE has an ambition to be the most personal, customer focused brand in the UK and to do this, it needed to provide its customers with personal experiences both physical and digital, something it knows they want.
The EE Studio in Westfield London, White City, is EE’s vision for the future of retail, designed to empower customers with the best connectivity and technology solutions for their connected life, and serve as a hub for the local community to work, learn and play.
HL Display
HL Display has developed physical equipment to help reduce time and labour spending on chiller merchandising.
Thanks to 180-degree rotating movement, all shelves of the Rotoshelf solution move at once, allowing for quicker restocking from the back. Simply rotate, refill, rotate the section back.
With the optimal gravity feed shelves, products are always automatically front faced and keep the drinks cold. By reducing the time opening chiller doors for restocking, energy is thus saved and maintaining refrigeration temperature becomes easier.
Ladorian
Turning bricks and mortar stores into smart stores: how AI software created a seamless in-store customer experience and increased promotional sales – a BP-Ladorian partnership.
BP in Spain wanted a tool that could manage the entire communication with in-store clients in its forecourt retail business, creating a customer centric, seamless experience while stimulating demand.
Ladorian provided it with AI software, creating an intelligent and measurable sales impact ecosystem that, using data such as sales and contextual factors, delivers the right content to the right customer at the right time, providing the experience BP was looking for while generating 38.5% promotional sales increase.
Nanovo
Nanovo is connecting bricks and mortar stores to omnichannel and digital services. It is implementing a phygital store experience, with one being created for 6thStreet.com in Dubai. This concept consists of a showroom without physical products being displayed.
The main objective of this solution is to transfer the experience known to e-commerce customers to the physical space of a stationary store.
This concept offers a variety of facilities, for example the possibility to choose products in a user-friendly application. Orders are then transferred from digital terminals and products are delivered to interactive fitting rooms.
shopreme
shopreme is a champion of unified self-checkout solutions, offering a range of products and services to simplify and enhance the retail customer experience. With its Scan & Go, SCO, and exit solutions, it is aiming to revolutionise how customers shop stores.
After only three years, it handles millions of transactions via its ecosystem in customers’ stores, leading to operational efficiency gains that raise retailers’ margins and take pressure off employees.
Power Retail Media elements help to increase the average basket size by inspiring and activating customers through well established elements we know from online shopping, such as recommendations and product information.
Zippin
Zippin transformed a traditional hot foods concession stand into checkout-free shopping at Kingdom Grill at Arrowhead Stadium. This was the first Zippin Walk-Up installation, a new checkout-free format that doesn’t require construction and comes ready to install in just days.
Arrowhead Stadium was able to leverage its existing kitchen, equipment, counters, and space as part of the Walk-Up transformation. Instead of waiting in lines, guests simply enter with a credit card, select what they want, and exit without waiting.
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