Rapid delivery firm Daki selects RELEX Solutions to optimise demand forecasting and replenishment

Daki, an on-demand groceries and essentials app, has selected RELEX Solutions to drive accuracy and efficiency in its demand forecasting and replenishment processes.

The RELEX technology will support Daki's operations throughout Brazil.

The company’s planning previously relied on manual processes.

To support efforts across multiple markets, it realised it needed a unified, scalable system that could provide accurate forecasts and optimise efficiency and utilisation of all resources, thereby supporting its proposition of providing an extraordinary shopping experience, offering all the essentials products according to customer demand.

Incorporating RELEX into its core operations enables Daki to boost planning efficiency, reduce inventory, and increase product availability.

Additionally, it drives accurate workload forecasting for employees in replenishment centres as well as delivery associates, driving more efficient picking and reduction in delivery time.

"RELEX is very strategic for the company moving forward as it directly enhances two of the most crucial success factors to thrive in our business: assortment boost for customers and working capital optimisation,” says Rafael Pinto, Head of Supply Chain at Daki.

“Advanced solutions like RELEX give us a competitive advantage by improving our planning process, optimising our inventory and promotions, and offering our customers maximum availability and the fastest deliveries.”

"The quick commerce market is very competitive, and we are very excited to help Daki meet their growth and consolidation plans in Brazil by optimising key processes that have a direct impact on profitability," says Carlos Victoria, Sales Senior Vice President at RELEX.