Tackling shrink: IDIS delivers video surveillance upgrade for Nordic hypermarket chain Prisma

IDIS has been chosen by Finnish retailer Prisma to implement a video surveillance upgrade that tackles shrink and improves system usability at four of its hypermarkets.

Prisma’s existing surveillance system had been expanded and added to over the years, and encompassed more than 150 third-party analogue cameras to provide coverage in four malls – the Prisma Vaasa, Prisma Kouvola, Prisma Tripla, and Prisma Kristiine.

Operating the system had become very challenging, with significant latency impacting camera control and no complete, ‘single pane of glass’ overview of the system or sites.

Image quality and speed of the third-party video wall in the central control room were also issues that hampered their security team’s ability to track suspected thieves.

Working with systems integrator, Safe IT, Prisma opted for the IDS Solution Suite (ISS) VMS. This comes with live video streaming, management, and administration tools and the ability to integrate third-party cameras from a single user interface.

The flexibility of IDIS Solution Suite was in evidence as Safe IT used an analogue and IP mix and match approach of new IDIS cameras while retaining existing third-party NVRs and legacy models. The cameras were connected using a third-party encoder while improving system performance.

An IDIS video wall was deployed to provide live and centralised monitoring capabilities, enabling rapid identification, tracking and a rapid response to potential threats with operators benefitting from IDIS Smart UX Controls.

“The IDIS video solution has provided Prisma with greatly strengthened and improved efficiency of our security operations, ensuring an enhanced and proactive user experience for system operators,” says Jari-Pekka Repo Security Manager, Prisma Tripla.

“Prisma is delighted with the high performance of the IDIS solution, and we are now looking to roll the technology out to more stores in 2023 “

“The flexibility and scalability of IDIS Solution Suite has allowed Prisma to truly future-proof their surveillance operations as they embark on a phased upgrade at stores across the Nordics,” says Harry Kim, Director of the IDIS EMEA Business Development Team.