Former On The Beach and Booking.com exec Craig Griffin appointed CTO at Journey Hospitality

UK hotel technology company Journey Hospitality has appointed Craig Griffin, former Head of Engineering at Booking.com and most recently Director of Engineering at On The Beach, as Chief Technology Officer.

Griffin will work alongside CEO and Founder, Simon Bullingham, and COO Mark Reed, who will manage the company’s operations and lead product client services and agency services. 

Bullingham says: “Craig’s experience leading and scaling software teams with Booking.com and On The Beach will enable us to grow our talent and organisation to deliver our technology to a wider audience.”

“Craig understands the complexities of hotel tech and will help us continue to innovate the online guest experience for a more profitable future for the industry.”

Griffin comments: “Journey has built a strong reputation for itself over the past decade and its vision is exciting in a very underserved and complex hospitality sector.”

“The new strategic direction, as it evolves into a tech first company with ambitions to disrupt, is an opportunity too good to refuse. I’m looking forward to building a strong community of engineers that are enabled to deliver their best work and advance their craft.”

In March 2022, Journey launched its all-in-one e-commerce platform, onejourney, servicing over 150 luxury hotels and resorts worldwide, facilitating multi-product shopping baskets, and driving sales of non-accommodation facilities and services, and ancillary revenue streams.

In March 2023, the firm extended its hotel e-commerce portfolio with the acquisition of Premier Software, a UK-based spa management system.