UK retailer Topps Tiles hooks up with TrueLayer for Open Banking powered instant payments

Topps Tiles has teamed up with TrueLayer to implement instant bank transfers to its retail and trade customers.

People will be able to pay for their purchase using an account-to-account payment, ensuring a user experience that removes the need to input lengthy card details.

By selecting the instant bank transfer option at checkout, customers authenticate the payment directly using their banking app.

The announcement makes Topps Tiles the first major UK retailer to offer Open Banking as an in-store payment option. Instant bank transfers will be available as a payment option at Point of Sale in its 300 stores nationwide.

The retailer’s team used the Truelayer Payments plugin for Adobe Commerce (previously known as Magento) to make the process of integrating TrueLayer into its existing payment architecture quick and straightforward.

Away from the moment of purchase, the technology also offers instant refunds.

Sian Garvey, Director of Marketing, Topps Tiles, says: “We chose to partner with TrueLayer as it offered - and has provided - everything we needed from Open Banking technology.”

“We’ve been able to build our new instant bank transfer option, both online and in store, in a matter of weeks. This new payment method at checkout adds a modern and seamless alternative option for our customers, and we’re excited to continue working with the team at TrueLayer.”

Jamie Morton, VP of UK Sales, TrueLayer, comments: “Topps Tiles has built a trusted and recognised brand by always striving to improve the customer journey, and the payment experience is a key part of that journey.”

“By adding TrueLayer-powered instant bank transfers to its online and in-store checkouts, Topps Tiles has further enhanced its offering and provided itself with a high-converting new payment method.”

“And while Topps Tiles is enjoying a first-mover advantage by adding Open Banking to its checkout, in the form of instant bank transfers, it certainly won’t be the last major retailer to benefit from this secure, quick and seamless alternative to card payments.”