‘More than just a PoS’: Firebirds Wood Fired Grill rolls out NCR Aloha solution across restaurants
Firebirds Wood Fired Grill has deployed NCR’s Aloha solution.
Firebirds operates casual American restaurants in 21 states via its headquarters in Charlotte, North Carolina.
The NCR Commerce Platform unifies all of NCR Aloha’s capabilities and provides a cloud-based offering.
“We needed a partner for innovation and NCR delivers the best solution on the market,” says Patrick Greene, Vice President of Information Technology, Firebirds International.
“With NCR Aloha, we have more than just a Point of Sale. We get operational and financial insights through analytics, can easily integrate solutions through the cloud and deploy directly to all our restaurants, and have a single point of support for faster IT resolutions.”
NCR’s solutions also extend to the FIREBAR, its in-house bar, where handheld devices are making service smoother and helping increase revenue. It is proving a turnkey solution and a centralised hub for all of Firebirds’ operations.
“The NCR Commerce Platform is the strategic hub to transform and connect all of Firebirds’ locations,” says David Wilkinson, president, NCR Commerce.
“By bringing all its technology solutions together, the Firebirds team can simplify operations, speed innovation and let their restaurants do what they do best – provide great food and service.”
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