Pigment picks Brightpearl retail technology as it moves on up in e-commerce and wholesale worlds

Homeware brand Pigment has chosen Brightpearl by Sage technology ahead of its e-commerce and wholesale expansion.  

Brightpearl’s retail operating system (ROS) includes a library of Plug & Play integrations, an Automation Engine and demand forecasting.

Opened in 2007, originally as a space to showcase the work of local artists in San Diego, Pigment has evolved into a retailer of home and garden wares, with three stores across the city and growing e-commerce and wholesale arms of the business.  

It decided to move away from its previous software, Retail Pro, after struggling with endless glitches and tedious manual processes, alongside a lack of multi-channel functionality which the brand desperately needs to grow successfully.  

Brightpearl claims that Pigment can look forward to “saving hundreds of hours a year on multi-channel admin, reducing errors by 65% and cutting labour costs in half – all by automating tedious manual processes with the system’s Automation Engine with no coding necessary”. 

It adds: “The business can finally eliminate stockouts with access to an inventory planning tool and connect in minutes to a suite of best in class apps, including e-commerce providers and marketplaces”.  

Justin Press, SVP Customer Success at Brightpearl, says: “We’ve got everything a scaling, multi-channel brand like Pigment needs to succeed, from advanced reporting and PoS to market leading demand forecasting and automation.”

“It’s a proven toolkit that will give the team at Pigment the ability to make faster, data driven decisions and escape the confines of outdated manual processes. Pigment is moving on up in the e-commerce and wholesale worlds – and we love to see it.”