AI technology powered workforce Duvo raises $15 million in Index Ventures led seed funding round

Duvo, an automation platform that gives retail teams an AI workforce for their day-to-day operations, has raised $15 million in seed funding led by Index Ventures, backers of Figma, Revolut and Wiz.

Credo Ventures, Northzone and Puzzle Ventures also participated in the round, along with angels Roy Reznik (co-founder of Wiz), David Singleton (former CTO of Stripe) and Kieran Flanagan (former CMO Zapier).

Co-founded by retail industry veterans, including Tomas Čupr, founder of the European grocery unicorn Rohlik, (pictured below), Duvo can  go live in weeks rather than years and works across the tools retailers already use. Business users describe what they want to achieve in natural language, and Duvo’s AI agents execute it end-to-end across systems such as SAP, portals, email, spreadsheets, and modern APIs, with no coding required.

“At Rohlik we saw teams spending hours every day copy-pasting between SAP, supplier portals, email and spreadsheets just to close the books or launch promotions,” says Čupr. “Across the industry, millions of hours of bottom-up, exception-heavy work remain untouched because traditional IT automation takes years and cannot handle the messy reality of retail systems.”

“Duvo is democratising automation: giving every retail team an AI workforce they can deploy in weeks, not years, to finally eliminate the operational bottlenecks holding them back. With this funding, we’re accelerating our product roadmap and bringing assistants to more enterprises worldwide – helping retailers eliminate errors, reclaim time and gain a decisive advantage over competitors still relying on manual processes.”

“Many AI companies are building horizontal tools and hoping to find vertical use cases,” says Jan Hammer, the partner who led the investment for Index Ventures together with Index’s Bastian Hasslinger. “Duvo is doing the opposite – building specifically for the retail sector, drawing on their decades of experience in this highly complex and technologically underserved industry.”

Duvo says that its current team of 15 people is automating processes in multi-billion-dollar retail and FMCG groups, while paying customers run six-figure annual contracts that are expanding fast. The investment will support its hiring and product expansion as it scales across the retail sector, with the aim of expanding into other verticals where operational complexity demands resilient automation.

RTIH AI in Retail Awards

RTIH proudly presents the first edition of its AI in Retail Awards, sponsored by 3D Cloud and EdTech Innovation Hub.

This is now open for entries. Deadline for submissions is Friday, 5th December. It’s free to enter and you can do so across multiple categories.

Check out categories and entry forms here.

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 29th January. This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.