Italian job for Diebold Nixdorf as it expands retail technology partnership with Autogrill
Diebold Nixdorf and Autogrill, part of Avolta and a provider of food and beverage services for travellers, have expanded their partnership in Italy.
Acting as a single point of contact for Autogrill’s entire multivendor IT ecosystem in the country, Diebold Nixdorf will provide a suite of managed services and retail technology solutions.
Francesca Porta, Head of IT - Italy, Avolta, says: “Our mission is to ensure every traveller enjoys an outstanding, frictionless experience. Smooth and swift processes are essential for orders and payments in our travel sector's hospitality industry, which requires reliable technology that runs flawlessly.”
“By partnering with Diebold Nixdorf for their comprehensive expertise and advanced solutions, we are actively delivering on our promise to keep the traveler at the centre, providing an optimised service experience across our Italian restaurants.”
Lorenza Sbarbaro, Director Southern Europe Retail at Diebold Nixdorf, says: “We are helping Autogrill provide thousands of travellers a quick, smooth and enjoyable restaurant experience by combining our state-of-the-art services with our market leading retail technology solutions to provide maximum availability and reliability every day. We are very much looking forward to working with Autogrill and appreciate the trust they have placed in us.”
2025 RTIH INNOVATION AWARDS
Frictionless experiences were a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
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