European drugstore chain ROSSMANN connects with Diebold Nixdorf for market entry in Switzerland
Diebold Nixdorf reports that it has supported the Swiss market expansion of ROSSMANN, one of Europe's largest drugstore chains.
The scope of support includes managed services provided via the company’s eServices portal and retail technologies such as self-checkout and PoS systems.
The roll-out of services and retail technology to the first stores in Switzerland is based on a jointly created model for operating, monitoring and servicing ROSSMANN’s store technology infrastructure in Germany.
Since beginning its partnership in 2021, Diebold Nixdorf has supported over 2,350 German ROSSMANN stores with PoS systems, self-service checkouts and related services.
A recent expansion of the collaboration - now encompassing the entire German store hardware infrastructure and additional services, including software installation and inventory management - created the blueprint in Switzerland that will serve as a basis for future expansion in other European locations.
Over the next two years, plans are to connect additional end devices to the eServices portal, including ROSSMANN's back-office PCs. These are currently being replaced with DN Series BEETLE M2110 PoS systems.
Alexander Blanckarts, Head of IT Operations at ROSSMANN, says: "The dynamic development and smooth operation of our IT infrastructure are our top priorities. To achieve this, we rely on the expertise and technology provided by Diebold Nixdorf, a trusted partner that reliably supports us. This partnership enables us to consistently offer our customers and employees high-quality, state-of-the-art solutions that run securely and reliably."
Leyla Feghhi, Head of Retail Sales in the DACH region at Diebold Nixdorf, says: “We are delighted to expand our partnership with ROSSMANN, underscoring the great success of our collaboration to date. Through our retail technology solutions and managed services, we are laying the foundation for improved customer experiences, increased sales and optimised total cost of ownership.”
2025 RTIH INNOVATION AWARDS
In-store technology was a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
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