Self-service checkouts firm Diebold Nixdorf takes wraps off new retail technology production line in North Canton, Ohio

Diebold Nixdorf says that it recently extended its US-based production capabilities by establishing a new retail technology line at its North America manufacturing facility in North Canton, Ohio.

This, according to a press release, is a result of the self-service checkouts and kiosk systems specialist's “approach to managing global supply chains and production to achieve greater control and predictability in its manufacturing processes.”

Diebold Nixdorf is currently building self-ordering kiosks for Tillster, its strategic software and distribution partner in the QSR space, in order to serve customers, including multiple top 20 QSR chains in the region.

Perse Faily, CEO at Tillster, says: “Diebold Nixdorf’s in-house manufacturing approach enables quick adaptation to customer demands, while the expanded US manufacturing capabilities deliver more reliable supply chains, greater flexibility, and the certainty that we can execute large scale roll-outs seamlessly and on schedule.”

“The production range of the new retail line in North Canton also includes self-service checkout solutions like the modular DN Series EASY family, enabling various deployment options based on a single platform concept and primarily deployed in the Grocery and General Merchandise industry verticals.”

Ilhami Cantadurucu, Executive Vice President, Global Retail at Diebold Nixdorf, says: “We are delighted to manufacture for our US customers within the country. Not only does this give us greater flexibility, the new production line has also come at exactly the right time, both with respect to our growth objectives in the region and the current macroeconomic environment.”

“In combination with our strong services capabilities, the localisation of our solutions delivery gives our North America-based customers additional confidence that they can rely on us to meet their needs.”

2025 RTIH INNOVATION AWARDS

Self-service technology will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.