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Customer engagement
Former Lloyds Banking Group exec Enrique Del Rio named President at customer engagement firm Reward
Rosalind Sheldrake
22 Sep 2026
Vonage solutions help Max Factory Group enhance customer engagement across WhatsApp, RCS, and SMS
Scott Thompson
20 Aug 2026
Digital scavenger hunts and other challenges: the best ways tech is boosting loyalty rewards in retail
Contributed article
18 Aug 2026
AllSaints goes live with new customer engagement platform powered by Klaviyo technology
Scott Thompson
14 Aug 2026
UK omnichannel tech and electricals retailer Currys boosts customer engagement with NiCE platform
Scott Thompson
13 Aug 2026
UK FMCG manufacturer taps Jisp Scan & Win Video retail technology for record breaking activation
Scott Thompson
28 Jul 2026
Starbucks is using gamification to reignite retail loyalty drop
Staff Writer
13 Feb 2026
Morrisons taps Ecrebo platform to power real-time personalised engagement with shoppers
Staff Writer
06 Feb 2026
Innovation on track: how technology is modernising horse racing betting
Staff Writer
23 Jan 2026
Key Food Stores Co-Operative teams with Swiftly for digital engagement and retail media push
Staff Writer
16 Jan 2026
Personalisation at scale: what retail can learn from high engagement digital platforms
Staff Writer
12 Dec 2025
Former DotDigital exec Phil Draper becomes CEO at lifecycle engagement firm SALESmanago
Staff Writer
13 Nov 2025
145 articles