Post-purchase experience — Retail Technology Innovation Hub

Fashion brand Outcast boosts post-purchase experience with Refundid returns and exhanges platform

Staff Writer 04 May 2026

Route hires Arman Panjwani as Chief Financial Officer and Alexandria Orr as VP of Enterprise Revenue

Route hires Arman Panjwani as Chief Financial Officer and Alexandria Orr as VP of Enterprise Revenue

Staff Writer 09 Apr 2026

Eastbourne born Dobell deploys Scurri Track Plus solution to improve customers’ post-purchase experiences

Eastbourne born Dobell deploys Scurri Track Plus solution to improve customers’ post-purchase experiences

Staff Writer 13 Mar 2024

Fuel Ventures heads up £2 million funding round for post-purchase customer experience specialist PRIMIS

Fuel Ventures heads up £2 million funding round for post-purchase customer experience specialist PRIMIS

Staff Writer 29 Jan 2024

True Classic deploys parcelLab technology as it looks to scale international post-purchase operations

True Classic deploys parcelLab technology as it looks to scale international post-purchase operations

Staff Writer 29 Nov 2023

Sorted retail pre-season research: 75% of retailers planning to invest in post-purchase experience

Sorted retail pre-season research: 75% of retailers planning to invest in post-purchase experience

Staff Writer 09 Oct 2023

Sorted research: complacent UK retailers are failing customers with post-purchase experiences

Sorted research: complacent UK retailers are failing customers with post-purchase experiences

Staff Writer 02 Aug 2023

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