Amazon Marketplace is rife with knockoff items and used goods sold as new, despite years of attempts to crackdown on mis-selling on the platform, a Guardian investigation has found.
In one order from the retailer, the Guardian received:
- Knockoff Apple AirPods, mis-sold on the site as genuine items but arriving in packaging labelling them as “HBQ-i7S”.
- Genuine Apple iPhone chargers, sold on the site as new but in reality separated from returned and refurbished devices and sold second-hand.
- Multiple examples of counterfeit streetwear and accessories, including a Supreme/Louis Vuitton iPhone case and an Anti Social Social Club hoodie.
- Counterfeit Kylie Jenner lip gloss, manufactured by a Chinese company and almost indistinguishable from the real thing.
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Some items, including the AirPods, were sold using the Fulfilled by Amazon service. When contacted by the Guardian, Amazon removed five counterfeit items from sale, and updated the information on the chargers to correctly describe them as used rather than new.
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