McDonald’s issues coronavirus action plan

McDonald’s has emailed its UK customers, providing information on its work around the “unprecedented situation regarding COVID-19”.

“We remain committed to the highest standards of hygiene and cleanliness and have strengthened our detailed procedures in this area to minimise the spread of COVID-19.,” the email states.

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These include sanitising tables, high chairs, self-order screens, tablets and table service locators more frequently throughout the day.

“Across the UK, communities are facing unprecedented disruption and uncertainty, in particular around the availability of goods and services,” the email says.

“We are committed to remaining open for everyone for as long as it is safe to do so. Our restaurants and Drive Thrus remain open as usual and we have taken a number of additional steps to ensure that you can continue to enjoy our food and our employees continue to feel safe and looked after at work.”

The company’s delivery service remains in operation. McDonald’s says that it is working closely with its delivery partners to ensure couriers and its restaurant teams minimise the spread of COVID-19 in the procedures they follow, including leaving food and drinks on door steps when requested.

The My McDonald’s app is also available in the vast majority of restaurants, offering access to mobile ordering and table service.