Tesco Pay+ notches up milestone amid coronavirus outbreak

Tesco’s Tesco Pay+ mobile payment service has crossed one million sign ups.

“What a milestone! All thanks to the collaboration, resilience and innovation put in by our teams in Bengaluru, London and Dundee, backed by the world class technology and support provided by our leadership team,” Saumitra Pandey, Release Manager & Support Lead at Tesco, said in a LinkedIn post.

“In the last few months we responded well to customers’ feedback and did some great releases to deliver features like spend charts and colleague discount tracking to help Tesco customers manage their money a little better everyday.”

“Being a contactless mode of payment with higher spend limit up to £250, Tesco Pay+ is also helping our customers remain safe during the Covid-19 crisis. I feel proud to be a part of this product and the amazing team since 2015 and have seen it grow from 5,000 customers.”

£45

Tesco is in the process of updating its tills as it eyes an increase in the contactless payments limit during the coronavirus outbreak.

The new £45 limit has been operational at some other UK retailers since 1st April. Tesco has not given a go live date. For those customers who might be frustrated at the delay in rolling this out, the grocery giant is pushing Tesco Pay+.

“We understand customers are shopping less frequently and therefore need to spend a little more each time. The limit on contactless payments – which is quicker and safer for everyone – will start moving from £30 to £45 per shop,” CEO Dave Lewis said in an email sent to customers.

“We ask for your patience while we gradually update our tills. You can also use the free Tesco Pay+ app from Tesco Bank. The app has bank-level security built in and lets you pay for up to £250 worth of shopping with a single contactless scan directly from your phone.”