Walmart launches Me@Walmart app, gives staff Samsung phones
Walmart has unveiled Me@Walmart, a new app built in-house by Walmart Global Tech for US store associates.
“The idea of this app started as a way to manage associates’ schedules and has grown into our single in-store app for US associates, saving them time and helping them be more efficient. We believe it’s the first of its kind in the retail industry,” says Drew Holler, Senior Vice President, Walmart U.S. People Operations, and Kellie Romack, Vice President, Product and Associate Experience.
The retailer is also planning to offer more than 740,000 associates a new Samsung Galaxy XCover Pro smartphone, case and protection plan, free of charge. They will be able to use this both for the app’s work features and as their own personal device.
Plans are also afoot to add another feature to the Me@Walmart app that helps speed up the time it takes stocking associates to get items from the backroom to the sales floor.
Instead of scanning each box individually, they hold up their device and, using augmented reality, highlight the boxes that are ready to go.
Walmart says that, since piloting it last year, this patent pending capability takes a third of the time to get products in shelves, than previous manual process.
Romack concludes: “As retail continues to evolve, and quickly, it’s more critical than ever to equip our people with the tools and technology they need for success.”
“Doing so makes work easier and more enjoyable, and it keeps the focus where we need it most — delivering a great in-store, pickup and delivery experience for our customers.”
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