Vietnam’s Sendo taps Netcore Cloud omnichannel tech

Sendo, an e-commerce brand based in Vietnam, says that it has increased sales on on its website and mobile app by over 51%, with Netcore Cloud’s AI led multi-channel customer engagement platform.

It has also leveraged Netcore Smart Push to increase app push notification delivery which resulted in a 21% increase in app launches.

Time sensitive app push notification campaigns were also delivered at 2X speed, positively impacting engagement and conversions.

Duc Pham, Buyer Engagement Director at Sendo, comments: "Netcore Cloud’s team has always ensured excellent service levels and has consulted us to leverage the best solution for all our business leads."

Abithab Bhaskar, CEO - International Business at Netcore Cloud, says: "The e-commerce industry is witnessing tremendous growth in terms of customer acquisition, especially in Southeast Asia.”

“The pressing need to engage intelligently with customers to magnify CLTV and retention through hyper personalised experiences is something that Netcore Cloud has excelled in over the years.”

“We are delighted to be playing a vital role in Sendo's incredible growth story and look forward to helping them scale new heights in customer and revenue growth in the future as well."

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