Pet Supermarket selects RELEX Solutions tech for unified forecasting and replenishment

Pet Supermarket, a retailer with locations across the US Southeast, is partnering with RELEX Solutions to boost its demand forecasts and replenishment orders.

The latter’s solution will support Pet Supermarket’s two distribution centres and a growing number of stores.

The company currently operates 218 stores with plans to open eight new locations by the end of 2023.

It says that RELEX will drive higher availability for customers with fully optimised store specific, local assortments and a more unified demand forecasting and replenishment process.

RELEX will also support Pet Supermarket as it opens new online sales channels.  

Prior to this tie up, Pet Supermarket relied on separate systems for planning processes. Among these systems was the use of spreadsheets for replenishment plans – a highly manual process that could not scale.

“We are excited to expand our relationship with Pet Supermarket to support transformational changes to their business,” says Pedro Silva, Chief Customer Officer at Logic, RELEX’s strategic implementation partner.

“As part of that effort, Logic is helping lead the change management that will enable Pet Supermarket’s people and processes to generate efficiencies in their supply chain operations.”

“Our partnership with RELEX offers an exciting opportunity to forecast demand with greater precision and deliver customer favourites specific to our service communities,” says Allen McClard, Pet Supermarket CEO.

“With an eye on growth, we’re proud to have them as a trusted collaborator for our in-store and online operations.”

“We have a strong reputation for delivering value to specialty pet supply retailers, like Pet Supermarket,” says Frank Lord, Chief Revenue Officer at RELEX Solutions.

“We’re thrilled to be helping Pet Supermarket unify their forecasting and replenishment optimisation processes.”

“By allowing the technology to do the heavy lifting, they’ll be able to spend time focusing on their strategic goals for growth and benefit from improved operational efficiencies across the board.”