2023 RTIH Innovation Awards: payments shortlist announced, including MishiPay and Mercaux
We’re pleased to announce the shortlist for the 2023 RTIH Innovation Awards Payments category.
We received a record number of submissions this year and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
Our winners will be revealed at the 2023 RTIH Innovation Awards ceremony, which will take place at the Barbican Centre in central London.
The event will be held on Wednesday, 29th November, maintaining its popular evening format, with a drinks reception in the stunning Conservatory, followed by a Christmas themed three course meal, and awards presentations in the Garden Room.
Congratulations to all those who made the shortlist.
To book your place at the 2023 RTIH Innovation Awards ceremony on Wednesday, 29th November, click here.
Payments Innovation shortlist as follows:
ACI Worldwide
ACI digital identity services is a key offering that orchestrates over 10,000 data signals by leveraging network intelligence, provides a frictionless experience for consumers, and protects a brand’s revenue while lowering a retailer’s operational costs by taking over the heavy lifting.
A part of a fraud management solution, ACI guarantees market leading KPIs and promises an uplift in conversions while monitoring a consumer’s device identity, and behavioral analytics and protecting against emerging AI augment fraud attacks as well as friendly fraud challenges.
Epos Now
Epos Now, a leading cloud-based Point of Sale technology provider, played a pivotal role in the success story of Pets Paradise, a lively pet shop in North Norfolk, under the dedicated management of Siven Cook.
With Epos Now's cost-effective and user-friendly PoS system, Pets Paradise achieved streamlined operations to maintain a richly stocked, well organised store. The system, featuring multi-functionality for managing non-barcoded items, significantly simplified daily tasks.
Moreover, through Epos Now Payments and loyalty programmes, Pets Paradise improved the customer experience. The automated reporting capabilities provided by Epos Now empowered Siven to make data driven decisions, ensuring the store's products thrived and its cash flow was managed efficiently.
JOOR
JOOR is a wholesale management ecosystem with nearly $20 billion in wholesale transactions processed on an annual basis.
In September 2022, JOOR launched JOOR Pay, an embedded checkout solution, improving cash flow and payment processing for both brands and retailers by offering a streamlined process, net terms, and global currency acceptance.
JOOR’s technology provides an end-to-end wholesale solution for presenting collections, building assortments, placing and managing orders, and handling complex billing and payment via JOOR Pay. More than 14,000 brands and 600,000 curated fashion buyers across 150 countries connect on the platform.
JOOR is the exclusive platform for leading luxury conglomerates including LVMH, Richemont, and Tapestry, as well as brands such as Valentino, Loewe, and Stella McCartney.
It has exclusive partnerships with 30+ global retailers using the JOOR Retail Partner platform including: Harrods, Neiman Marcus, Harvey Nichols, Printemps, Bergdorf Goodman, Shopbop, and Dover Street Market.
Mercaux
How do you deliver game-changing, next gen, frictionless self-checkout via RFID?
Having already started its journey with RFID for managing stock, River Island wanted to leverage its investment further in-store. By deploying RFID next gen self-checkout, it was finally able to get a true omnichannel view of products, ongoing promotions, as well as baskets and customers.
Thanks to the success of the self-checkout project powered by Mercaux, commercetools, Cabiri, Talon.One, and Stripe, River Island was able to realise its goal of redirecting staff from fixed PoS desks to the shopfloor to give staff more flexibility and enhance customer experience.
MishiPay
UK retailers needed better in-store payment systems, as 88% of transactions were non-cash across the MishiPay network. Lacking insights on customer behaviour and high terminal costs (£300 each) were major issues.
MishiPay's solution was deployed in over 70 stores, integrating embedded payments with existing systems.
This included upgrades for Scan & Go, Kiosk, RFID, Cash Desk, and mPOS to accept Softpos payments, enabling card tapping directly on screens.
Additionally, it provided advanced analytics via a global payment token, giving retailers valuable data on customer spending patterns and potential lifetime value.
Mollie
Mollie has launched an in-person payments solution – Mollie Terminal – to bolster its unified commerce payments proposition and meet the demands of its customers operating across both physical and online stores.
Mollie Terminal works through a single API for both online and in-person payments and accepts all relevant payment methods and wallets.
This initiative now offers competitive pricing, local support and immense flexibility for Mollie’s customers.
Overall, the solution delivers an integrated and flexible Point of Sale solution that saves merchants time and money.
Sheeva.AI
Sheeva.AI’s in-car payments and commerce solution introduces vehicle location-based services to monetise the driver experience.
Using a patented precise geolocation technology, drivers seamlessly pay for and receive services such as fuelling, EV charging, parking, curbside pickup and drive-through via their car’s IVI screen.
The company’s SheevaFence and SheevaLocate technology automatically detects the vehicle at the specific gas pump, parking spot, EV charger, or drive-through lane.
Its SheevaConnect and SheevaPay products use an open API platform to integrate payments directly via the cloud and SDK through a secure digital wallet, requiring no additional hardware and no new apps.
Slerp
In March of this year, Slerp launched Allpress’s new ordering app, complete with a built-in digital loyalty programme and its PressPay feature. PressPay allows for quick action payments. A customer can ‘long press’ the app icon and immediately re-order their favourite coffee.
Slerp enables hospitality businesses to sell online, direct to their customers. Built by hospitality for hospitality, it is a long-term solution for growth, providing the tools to keep customers transacting again and again, without adding more to operators' plates.
Allpress is a specialty coffee roastery with three East London venues. It was founded in New Zealand more than 30 years ago and today its coffee is available in over 1,200 independent cafes globally, including its own cafes across Australia, Singapore and Japan.
Splitit
Splitit, which enables card attached installments at the Point of Sale, is pitched as the only embedded white label omnichannel payments provider that uses a consumers’ own existing, untapped credit.
Splitit is an Installments-as-a-Service platform that diverges from traditional payment plans by unlocking a consumer’s existing credit without issuing a new loan and without charging fees.
It partnered with Gem Shopping Network (GSN), an omnichannel platform for selling fine jewellery through a multi-media marketplace, to eliminate the friction it had previously seen at the Point of Sale.
GSN has an e-commerce experience and checkout flow with SplitIt already embedded into the journey.
Splitting up payments has made buying high ticket items like jewellery easier and more financially manageable.
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